PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fidelity Life and Bankers Life And Casualty Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fidelity Life
Bankers Life And Casualty Company

Fidelity Life and Bankers Life And Casualty Company Overview

Total reviews
46
465
Company responses
0
0
Issues resolved
0
1

Fidelity Life and Bankers Life And Casualty Company Consumer Ratings

Rank
286 out of 1060 in Insurance category
78 out of 1060 in Insurance category
Customer service
179 in category
82 in category
Discounts and Special Offers
151 in category
102 in category
Reliability
162 in category
46 in category
Website
182 in category
115 in category

Fidelity Life and Bankers Life And Casualty Company Rating Details

Customer service
1.2 (19 reviews)
1.6 (41 reviews)
Reviewer's quote

...They have poor ( being polite) customer service..

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...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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Discounts and Special Offers
1.3 (17 reviews)
1.5 (18 reviews)
Reviewer's quote

I requested a quote and was told by Lauren Huchison at e-financial I needed to provide her with my information along with my banking information to receive a quote and that I would be notified if and when it was approved. Fidelity Life of Chicago withdrew a payment without my consent and when I...

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We filed a claim in mid-April. They sent a letter to our PCP requesting information. We received a letter 3 weeks later stating they had not received the requested information. I called the Dr's office and the information had been faxed to them the week before. I called the company and after a long...

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Reliability
1.1 (17 reviews)
1.9 (30 reviews)
Reviewer's quote

I came here online and read through MANY,...MANY negative reviews for this company, from NOT PAYING OUT the insurance when a death occurs...to RUDENESS to customers on the phone. I WILL NOT BE USING FIDIELITY AND I WOULD NOT RECOMMEND FIDELITY. I have policies with NEW YORK LIFE, METROPOLITAN LIFE...

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Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive reimbursements. Have tried calling the 800-621-3724 number. It's a call center located in the Philippines. Can't understand a word they say, plus they have no idea what they are doing....

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Website
1.5 (17 reviews)
1.8 (26 reviews)
Reviewer's quote

I would like to pay in advance I talk to a Customer Service Rep w/a serious attitude. And told me I better have money in my account. First of all, I would like to pay my Bills online but w/ them they told me that I have to pay the Bill will be taken out. Honestly, I always thought that when you are...

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...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

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Fidelity Life and Bankers Life And Casualty Company Pros and Cons

Pros
No votes
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
Cons
  • Bank overdraft fees
  • Lack of good business dealing
  • Used my private confidential information for sending spam
  • Runaround
  • Lies from customer service
  • Fake interview

Fidelity Life and Bankers Life And Casualty Company Most Positive Reviews

Top rated reviews
3.8

Why are these guys still in business wth should of read before we jump in to poicies .....

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5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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No votes
5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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Fidelity Life and Bankers Life And Casualty Company Most Critical Reviews

Lowest rated reviews
1

I was billing by Standard life Insurance Company to the tune of $131/mo since May, 2014. They continue to deny that the...

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1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

Being a Fidelity Investment Customer, I received an email resembling the look of that company, but offering life insuran...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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Fidelity Life and Bankers Life And Casualty Company Latest Reviews

Recent published reviews
No votes

Nobody answered!!!! Hire more people to answer your phones.

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2.8

We filed a claim in mid-April. They sent a letter to our PCP requesting information. We received a letter 3 weeks later...

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1

I requested a quote and was told by Lauren Huchison at e-financial I needed to provide her with my information along...

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No votes

My father passed away and his health insurance policy needs to be cancelled

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Fidelity Life and Bankers Life And Casualty Company Products and Services

Most reviewed product and services
  • Fidelity Life Life Insurance (17 reviews)
  • Fidelity Life Customer Care (7 reviews)
  • Fidelity Life Claim (3 reviews)
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)