PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bankers Life And Casualty Company and Combined Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bankers Life And Casualty Company
Combined Insurance

Bankers Life And Casualty Company and Combined Insurance Overview

Total reviews
461
387
Company responses
0
3
Issues resolved
1
0

Bankers Life And Casualty Company was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 461 reviews. It is 74 reviews more than Combined Insurance received since Mar 31, 2008.

Bankers Life And Casualty Company and Combined Insurance Consumer Ratings

Rank
75 out of 1481 in Insurance category
105 out of 1481 in Insurance category
Customer service
78 in category
76 in category
Reliability
44 in category
79 in category
Product or Service Quality
56 in category
85 in category

According to consumer ratings and reviews, Bankers Life And Casualty Company ranks 30 points higher in the Insurance category than Combined Insurance. People gave Bankers Life And Casualty Company 1.6 stars for Customer service criterion in Insurance category and it is 375 points higher than the worst rated brand in this category. At the same time, Combined Insurance was rated 1.7 stars for Customer service criterion in this category and it is 377 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Bankers Life And Casualty Company has a higher rating than Combined Insurance. Regarding Product or Service Quality criterion, consumers gave Bankers Life And Casualty Company 1.9 stars and it is 88% greater than other in category. Combined Insurance however was rated 1.6 stars and it is 81% greater than other in category.

Bankers Life And Casualty Company and Combined Insurance Rating Details

Customer service
1.6 (40 reviews)
1.7 (162 reviews)
Reviewer's quote

...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

Takashi

...the customer service are rude and have little knowledge of what is going on with your claim. They do not have direct deposit so by the time your claim is completed the processing service they send your check in the mail. At that time your bills are in default...

PissedConsumer1362023
Reliability
1.9 (29 reviews)
1.4 (132 reviews)
Reviewer's quote

Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive reimbursements. Have tried calling the 800-621-3724 number. It's a call center located in the Philippines. Can't understand a word they say, plus they have no idea what they are doing....

Bill S

through my employer I bought Supplemental Insurance from combined. I had to stop working because of an injury. I was told when I signed up for insurance, from the agent that sold me the policy, Ii I couldn't work and filed a claim, after my claim was approved, I would get my first check, in two...

Keyani
Product or Service Quality
1.9 (28 reviews)
1.6 (143 reviews)
Reviewer's quote

...I ended up paying out of my pocket for their online company and product specific training. Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits...

PissedConsumer1663123

...Customer service told me to submit claim online and then fax the application. Thats' redundant why have online claims then?..

PissedConsumer1671472

Bankers Life And Casualty Company and Combined Insurance Pros and Cons

Pros
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
  • Never having to deal with them
  • Totally pissed me off
  • How they made it sound so good
Cons
  • Runaround
  • Lies from customer service
  • Fake interview
  • So far my experience has made me think i made a big mistake
  • Customer service
  • Home visits

Bankers Life And Casualty Company and Combined Insurance Most Positive Reviews

Top rated reviews
5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

5

*** *** . this company is the best ! A+ rated!!!

Bankers Life And Casualty Company and Combined Insurance Most Critical Reviews

Lowest rated reviews
1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

1

I had our Class A For Hire 98 FLD120 and our 2008 reefer the truck for 25,000.00 the reefer 30,000.00
with a million li...

Bankers Life And Casualty Company and Combined Insurance Latest Reviews

Recent published reviews
1

Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive...

Read all 461 reviews

Agent never told me about pre-existing condition when I signed up for the accident and sickness protector. Had major...

Read all 387 reviews

Bankers Life And Casualty Company and Combined Insurance Products and Services

Most reviewed product and services
  • Bankers Life And Casualty Company Life Insurance (121 reviews)
  • Bankers Life And Casualty Company Claim (26 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)
  • Combined Insurance Claim (98 reviews)
  • Combined Insurance Medical Claim (43 reviews)
  • Combined Insurance Disability Claim (21 reviews)