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  • 1 ISSUES RESOLVED
  • 430 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $16.8K AVERAGE LOSS
1.9
Customer service
Reliability
Website
Billing Practices
Staff
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $369 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Billing Practices
Staff
  • How they are fooling people 1
  • Unsubscribing 1

Customers don't like

  • False information inaccurate info misleading info on website1
  • Policies1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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