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Delete
  • 1 ISSUES RESOLVED
  • 432 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $16.8K AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
Delete
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Not one bit 3
  • Prices 2
  • Care centrix reps 1
  • I like the coverage when it worked 1
  • Customer agents 1

Customers don't like

  • Phone waiting time6
  • Being mislead3
  • Customer service2
  • Not knowing where to transfer me2
  • Lack of knowledge2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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