Bank Of America vs Wells Fargo
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bank Of America and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Bank Of America and Wells Fargo Overview
Total reviews | 2317 | 1949 |
Company responses | 0 | 0 |
Issues resolved | 14 | 7 |
Bank Of America and Wells Fargo Consumer Ratings
Bank Of America and Wells Fargo Rating Details
Bank Of America and Wells Fargo Pros and Cons
- Online ability
- Many locations
- Never had any issue until now
- Nightmare
- No customer service
- Decent customer service
- Customer service
- No resolution available
- No reconsideration offered
- Customer service
- Rude representatives
- Incompetant
Bank Of America and Wells Fargo Most Positive Reviews
check not received at bank of hawaii. checked with them and they have been looking. Dolores at bank of america is...
Back in Feb "2020 I filed a efile never submitted first second stimulus I never received, how ever , I filed turbo...
I really like him. He was very intelligent and knowledgeable. I hope I always continue to speak with him. He couldnt...
Question were answered. I was satisfied with the banker assistance. I have never had any issues with Wellsfargo and...
Bank Of America and Wells Fargo Most Critical Reviews
My mortgage payments were automatically deducted from my checking account (so I would never be late). The loan was robo...
I lost my wallet last week and had been locked out of my online account. I stopped by one of the branch in St Paul on...
in November of 2023 I put in a dispute of a charge of 348.99 at first I received a letter from bank of america siding...
I have an account through here from a furniture company. My first experience with trying to pay was terrible. I called t...
Bank Of America and Wells Fargo Latest Reviews
Bofa individual process center about our Money wth Bank of America my Name is Shahidah Jefferson i been waiting in a...
They tried to steal $15.2 k left me homeless 8 months. I finally got my funds. The claimed that it was fraudulent. It...
I filed a claim in jan 24 against open sky secured visa which i put 200 deposit in..
Me and open sky had a 3 way call ear...
They took 7.5 months to return my $15.2 k from the sale of my home. They claimed that it was fraudulent. It was not....
Anythings better then wells fargo
Product or Service Quality
Bank of America probebly aint in trouble like wells
I have something else to compare
Truth all banks are out for themselves
Average
Product or Service Quality
Average
I have something else to compare
People at Wells Fargo are much more pleasant to work with.
Bank of America's ATM stole my bankcard and then staff claimed they couldn't find it. WellsFargo cashed a FORGED government check signed in my name when THEY KNEW who I was and then deposited the proceeds in a commercial account that has never been investigated!
Billing, I had a bill in August 2019 that included an annual fee, discussed with B. of A.
customer services representative , was assured the matter resolved, and remitted the amount agreed, however, received a September bill showing a bill for the annual credit card fee, (thought resolved), talked to a Bank of America supervisor and was told the account was closed, but due to some earlier use, I was required to pay the annual fee, I believe it should have been resolved, but I paid the fee even though the card was destroyed (shredded) over a month ago.
Bad customer relation, and business practices for Bank of America.
How would you compare Bank Of America vs Wells Fargo?
BOA has the worst customer service Iโve ever dealt with from a bank. I was on the phone for an hour and transferred to 3 people before I got to someone high enough to tell me thereโs nothing they can do.
WF isnโt much better. I think Iโm going to move my business accounts to Capital One and all my personal to Navy Federal. Both you guys suck to be honest. Thatโs why both your ratings are so low
Product or Service Quality
Both
I have something else to compare
And your mobile app is the worst out of any bank or credit card Iโve ever had.
You fix that first would be my suggestion. Because if that was actually easy to use then no one would have to call customer service and deal with their incompetence
AH! What's there to compare??
They're both 6 of one & 1/2 dozen of the other!! Or'n; The same excrement from a different source!!
Both companies have incredibly horrible customer service, with no replies to emails or voice messages and no follow up to Executive Office complaints weeks after those complaints were filed
Product or Service Quality
Wells Fargo violated their own Terms & Conditions for WF Active Cash card $200 new member bonus and refuses to grant it even though $500 was spent Sept 18, 2023-- days after opening the account.
I have something else to compare
BoA EDD Debit card authorized > $2.300 fraudulent on line Microsoft charges to an account that was not in my name