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  • 2 ISSUES RESOLVED
  • 1289 TOTAL REVIEWS
  • $4.4M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Online ability 7
  • Courteous agents 4
  • Previously reliable 2
  • Many locations 2
  • Topcreditdebtsolutions 1

Customers don't like

  • Customer service25
  • No resolution available6
  • Overall failure for a good long term customer4
  • Nobody to talk to for help4
  • No reconsideration offered4
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  • 0 ISSUES RESOLVED
  • 1408 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $11.7K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Who did try to make me fell better 2
  • Wells fargo stole my home with no missed paymants and proof 2
  • Total disregard for taking care of their established customers 2
  • I always felt secure 2
  • Speed and accessibility 1

Customers don't like

  • Customer service20
  • Incompetant8
  • Rude representatives6
  • Unwillingness to help5
  • Customer service reps5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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AgedGazelle
#1466530

Having had bad experiences with both banks. Wells Fargo cost me a house and a large amount of money in their loan-kiting scheme in the early 2000s, and BOA refuses to accept American money and falsely put me on Checks System in 80's by not closing out my checking account until a month after I actually closed it with them, then running service charges against the empty account. I would say find another local bank or credit union with lower costs and better customer service.

Anonymous
Headland, Alabama, United States #1353772

I am not going to compare either bank. I no nothing about Bank Of America . I am simply concerned about my issue.