Start a new comparison
Bank Of America
Wells Fargo

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bank Of America

Bank Of America

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1472 TOTAL REVIEWS
Rank
81 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    00:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
233 reviews
1.3
163 reviews
1.6
117 reviews
Wells Fargo

Wells Fargo

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1559 TOTAL REVIEWS
Rank
79 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    07:30
  • ISSUES RESOLVED
    25%
Top Products and Services
1.2
233 reviews
1.2
203 reviews
1.3
196 reviews

How would you compare Bank Of America vs Wells Fargo?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
FearlessJaguar904
#1748632
Product or Service Quality
Billing, I had a bill in August 2019 that included an annual fee, discussed with B. of A.

customer services representative , was assured the matter resolved, and remitted the amount agreed, however, received a September bill showing a bill for the annual credit card fee, (thought resolved), talked to a Bank of America supervisor and was told the account was closed, but due to some earlier use, I was required to pay the annual fee, I believe it should have been resolved, but I paid the fee even though the card was destroyed (shredded) over a month ago.

Bad customer relation, and business practices for Bank of America.
Anonymous
#1601491

Wells Fargo is a horrible bank .really bad service.They like to lie to you a lot on the products they offer

AgedGazelle
#1466530

Having had bad experiences with both banks. Wells Fargo cost me a house and a large amount of money in their loan-kiting scheme in the early 2000s, and BOA refuses to accept American money and falsely put me on Checks System in 80's by not closing out my checking account until a month after I actually closed it with them, then running service charges against the empty account. I would say find another local bank or credit union with lower costs and better customer service.

Anonymous
#1353772

I am not going to compare either bank. I no nothing about Bank Of America . I am simply concerned about my issue.

Top Rated Bank Of America Reviews

Show more

Top Rated Wells Fargo Reviews

Show more