PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webster Bank and Bank Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webster Bank
Bank Of America

Webster Bank and Bank Of America Overview

Total reviews
47
1493
Company responses
0
0
Issues resolved
0
6

Bank Of America was first mentioned on PissedConsumer on Nov 20, 2007 and since then this brand received 1493 reviews. It is 1446 reviews more than Webster Bank received since May 12, 2008.

Webster Bank and Bank Of America Consumer Ratings

Rank
100 out of 921 in Banks category
87 out of 921 in Banks category
Additional Fees
100 in category
75 in category
Customer service
81 in category
91 in category
Staff
83 in category
89 in category

According to consumer ratings and reviews, Bank Of America ranks 13 points higher in the Banks category than Webster Bank. People gave Webster Bank 1.2 stars for Additional Fees criterion in Banks category and it is 75 points higher than the worst rated brand in this category. At the same time, Bank Of America was rated 1.4 stars for Additional Fees criterion in this category and it is 100 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Webster Bank has a higher rating than Bank Of America. Regarding Staff criterion, consumers gave Webster Bank 1.5 stars and it is 53% greater than other in category. Bank Of America however was rated 1.4 stars and it is 50% worse than other in category.

Webster Bank and Bank Of America Rating Details

Additional Fees
1.2 (21 reviews)
1.4 (267 reviews)
Reviewer's quote

...They are charging way too many fees and to add to it monthly balances. A thousand dollar balance in checking account, what a joke. What else do you want...

PissedConsumer1363400

...00$ in account closing fees. Which just so happens to be my balance at time of closing . I never opted to have my account closed...

Vashaun
Customer service
1.4 (20 reviews)
1.3 (361 reviews)
Reviewer's quote

...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

PissedConsumer1302947

Absolutely terrible customer service staff absolutely terrible employees. Hours to actually talk to someone or going to the bank are also terrible. It’s really not that hard it’s not correct training it’s termination...

Nope
Staff
1.5 (19 reviews)
1.4 (295 reviews)
Reviewer's quote

Even when the staff knows you, they are moody. Some times they're accomodating, other times, it's ridiculous policies and short attitudes. For example, I had a money order made with the payee printed...

PissedConsumer1598224

Most of the time the motor bank is closed because boa is too cheap to pay enough employees to staff the branch. They do not care that the line for the one teller working is almost out the door. Yet there are other employees walking around the bank when they could open at least one more teller...

Dee

Webster Bank and Bank Of America Pros and Cons

Pros
  • Yes
  • We like it
  • Online ability
  • Many locations
  • Courteous agents
Cons
  • Dishonest in this bank
  • Dishonest and crooks
  • Unscrupulous
  • Customer service
  • No resolution available
  • Nobody to talk to for help

Webster Bank and Bank Of America Most Positive Reviews

Top rated reviews
4

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

5

I have three accounts with boa and when I opened the accounts I was given the information that there is a limit with...

Webster Bank and Bank Of America Most Critical Reviews

Lowest rated reviews
1

Too many freaking fees !!

1

On September 23, 2014 I went to the branch of Bank of America in Oak Hill, Austin Texas. When I requested to speak to t...

Webster Bank and Bank Of America Latest Reviews

Recent published reviews
1

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I...

Read all 47 reviews

YOU *** CLOSED MY ACCOUNT BECAUSE IT WAS HACKED AND NOW ALL THREE OF MY ACCOUUNTS ARE NEG 888888888 and its a three day...

Read all 1493 reviews

Webster Bank and Bank Of America Products and Services

Most reviewed product and services
  • Webster Bank Customer Care (8 reviews)
  • Webster Bank Account (5 reviews)
  • Webster Bank Mortgage (5 reviews)
  • Bank Of America Account (236 reviews)
  • Bank Of America Mortgage (161 reviews)
  • Bank Of America Checking Account (119 reviews)