PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TCF Bank and Bank Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TCF Bank
Bank Of America

TCF Bank and Bank Of America Overview

Total reviews
160
1495
Company responses
0
0
Issues resolved
0
6

Bank Of America was first mentioned on PissedConsumer on Nov 20, 2007 and since then this brand received 1495 reviews. It is 1335 reviews more than TCF Bank received since Oct 25, 2007.

TCF Bank and Bank Of America Consumer Ratings

Rank
87 out of 920 in Banks category
86 out of 920 in Banks category
Customer service
71 in category
No votes
Product or Service Quality
63 in category
No votes
Reliability
49 in category
No votes

According to consumer ratings and reviews, Bank Of America ranks 1 points higher in the Banks category than TCF Bank. People gave TCF Bank 1.4 stars for Customer service criterion in Banks category and it is 140 points higher than the worst rated brand in this category. Regarding Reliability criterion, consumers gave TCF Bank 1.5 stars and it is 77% greater than other in category.

TCF Bank and Bank Of America Rating Details

Customer service
1.4 (41 reviews)
No votes
Reviewer's quote

...Stay away if you expect competent customer service because you won’t get it here!!!!..

Dan M

From: New Century International Account Number: xxxx xxxx 1204 Loan Number: xxx xxxx 048 We are very disappointed with Bank of America Customer Service. They handled our account in a very unprofessional manner and they lied to us in many occasions. We have been working with Bank of America for over...

Scottlyn
Product or Service Quality
1.4 (34 reviews)
No votes
Reviewer's quote

Wrong! I called again because now I'm panicking that TCF is going to cost me the sale of my house so I'm yelling at the customer service representative who is now telling me they don't have the request for the 2nd loan (which every other representative could find) and I tell him that I'm tired of...

PissedConsumer1605372

Their credit card service is a nightmare and they mistreat and outright abuse their customers. They do not remove fraudulent charges, even when they have been proven. I would not ever recommend them to anyone, massive foreclosures and lawsuits..

PissedConsumer1720437
Reliability
1.5 (34 reviews)
No votes
Reviewer's quote

Since their "updated" which made digital UNaccessible for 5 days, Not only have encountered multiple issues ie "site taking to long to respond" Then "YOU HAVE BEEN BLOCKED" But even the 4 Employees AND Supervisor at local branch COULD NOT RESOLVE and all said have been having MULTIPLE CUSTOMER...

PissedConsumer1771932

Early Saturday morning, I noticed an unauthorized payment that Bank of America had made directly from my bank account. No check or debit card was involved -- someone had simply submitted a charge to my account an BofA paid it. The charge was large and inconsistent with my history of banking...

Alan S

TCF Bank and Bank Of America Pros and Cons

Pros
  • Very little
  • Too pissed to even think of one
  • Nice tellers
  • Online ability
  • Many locations
  • Courteous agents
Cons
  • Slow or non-existant resolution
  • Being humiliated
  • Tcf as a bank
  • Customer service
  • No resolution available
  • Nobody to talk to for help

TCF Bank and Bank Of America Most Positive Reviews

Top rated reviews
5

I'd like to comment of one of your employees she worked at the jewel TCF Bank at Narragansett and Irving in Chicago...

5

I have three accounts with boa and when I opened the accounts I was given the information that there is a limit with...

TCF Bank and Bank Of America Most Critical Reviews

Lowest rated reviews
1

I was a former employee for TCF Bank as a BSR, which in TCF terms means Teller AND Personal Banker because the company...

1

On September 23, 2014 I went to the branch of Bank of America in Oak Hill, Austin Texas. When I requested to speak to t...

TCF Bank and Bank Of America Latest Reviews

Recent published reviews
2.6

Since their "updated" which made digital UNaccessible for 5 days, Not only have encountered multiple issues ie "site...

Read all 160 reviews
1.5

Early Saturday morning, I noticed an unauthorized payment that Bank of America had made directly from my bank account. N...

Read all 1495 reviews

TCF Bank and Bank Of America Products and Services

Most reviewed product and services
  • Tcf Bank Account (45 reviews)
  • Tcf Bank Checking Account (31 reviews)
  • Tcf Bank Banking Service (18 reviews)
  • Bank Of America Account (237 reviews)
  • Bank Of America Mortgage (161 reviews)
  • Bank Of America Checking Account (119 reviews)