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ShellPoint Mortgage Servicing
Bank Of America

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ShellPoint Mortgage Servicing

ShellPoint Mortgage Servicing

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 379 TOTAL REVIEWS
Rank
226 out of 1291
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    07:02
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
146 reviews
1.3
42 reviews
1.4
35 reviews
Bank Of America

Bank Of America

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1478 TOTAL REVIEWS
Rank
83 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    00:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
236 reviews
1.3
163 reviews
1.6
117 reviews

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