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  • 2 ISSUES RESOLVED
  • 1221 TOTAL REVIEWS
  • $4.4M CLAIMED LOSSES
  • $13.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Online ability 7
  • Courteous agents 4
  • Many locations 2
  • Topcreditdebtsolutions 1
  • Teller service 1

Customers don't like

  • Customer service8
  • No resolution available5
  • Nobody to talk to for help4
  • I do not care attitude4
  • Unprofessional3
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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 203 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $53K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 6
  • Friendly but dim customer servie 3
  • Friendly staff 2
  • Worse 1
  • Staff were friendly 1

Customers don't like

  • Its incompetence3
  • Extortionists3
  • Very poor so far2
  • Unnecessary collection calls2
  • Questionable ethics2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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