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  • 2 ISSUES RESOLVED
  • 1153 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Online ability 7
  • Courteous agents 4
  • Quality of service once i got to a teller 1
  • Teller service 1
  • See your organization shut down 1

Customers don't like

  • Customer service19
  • No resolution available10
  • No reconsideration offered8
  • Unprofessional7
  • Withholding funds6
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Rushcard

Cards
  • 2 ISSUES RESOLVED
  • 2381 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Early deposit 21
  • Direct deposit 13
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • I do not have access to my funds following their maintenance65
  • Bad very bad customer service56
  • no one is answering the phones to reassure us as consumers33
  • Lack of communication28
  • No one available in customer service25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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