PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bank Of America and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bank Of America
RushCard

Bank Of America and RushCard Overview

Total reviews
1495
3641
Company responses
0
0
Issues resolved
6
5

RushCard was first mentioned on PissedConsumer on Oct 21, 2011 and since then this brand received 3641 reviews. It is 2146 reviews more than Bank Of America received since Nov 20, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Bank Of America customer support team and RushCard customer service.

Bank Of America and RushCard Consumer Ratings

Rank
86 out of 920 in Banks category
35 out of 360 in Cards category
Customer service
No votes
36 in category
Product or Service Quality
No votes
27 in category
Staff
No votes
27 in category

Bank Of America and RushCard Rating Details

Customer service
No votes
1.3 (1297 reviews)
Reviewer's quote

From: New Century International Account Number: xxxx xxxx 1204 Loan Number: xxx xxxx 048 We are very disappointed with Bank of America Customer Service. They handled our account in a very unprofessional manner and they lied to us in many occasions. We have been working with Bank of America for over...

Scottlyn

Rushcard no longer has a live customer service agent that u can talk 2 only live chat which is REDICULIOUS!!! LOOKING 4 A NEW COMPANY &;;;;;;; I HAVE BEEN WITH THEM SINCE 2003..

PissedConsumer1768757
Product or Service Quality
No votes
1.5 (1364 reviews)
Reviewer's quote

Their credit card service is a nightmare and they mistreat and outright abuse their customers. They do not remove fraudulent charges, even when they have been proven. I would not ever recommend them to anyone, massive foreclosures and lawsuits..

PissedConsumer1720437

...didn't have anything going on just sitting there listening to music and still no resolution I'm pissed there should be an easier way to talk to customer service and get your money handled this is not a...

Adalyne
Staff
No votes
1.4 (871 reviews)
Reviewer's quote

Absolutely terrible customer service staff absolutely terrible employees. Hours to actually talk to someone or going to the bank are also terrible. It’s really not that hard it’s not correct training it’s termination...

Nope

...I wish i could talk to Russell Simmons myself so he could fire have of his staff..

Tamika H

Bank Of America and RushCard Pros and Cons

Pros
  • Online ability
  • Many locations
  • Courteous agents
  • Early deposit
  • Direct deposit
  • Two day early check
Cons
  • Customer service
  • No resolution available
  • Nobody to talk to for help
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • no one is answering the phones to reassure us as consumers

Bank Of America and RushCard Most Positive Reviews

Top rated reviews
5

I have three accounts with boa and when I opened the accounts I was given the information that there is a limit with...

5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

Bank Of America and RushCard Most Critical Reviews

Lowest rated reviews
1

On September 23, 2014 I went to the branch of Bank of America in Oak Hill, Austin Texas. When I requested to speak to t...

1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

Bank Of America and RushCard Latest Reviews

Recent published reviews
1.5

Early Saturday morning, I noticed an unauthorized payment that Bank of America had made directly from my bank account. N...

Read all 1495 reviews

I am not happy some one got into my account and took money I want to do a dispute.

Read all 3641 reviews

Bank Of America and RushCard Products and Services

Most reviewed product and services
  • Bank Of America Account (237 reviews)
  • Bank Of America Mortgage (161 reviews)
  • Bank Of America Checking Account (119 reviews)
  • Rushcard Account (414 reviews)
  • Rushcard Prepaid Card (406 reviews)
  • Rushcard Customer Care (302 reviews)