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  • 2 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Online ability 7
  • Courteous agents 4
  • Quality of service once i got to a teller 1
  • Teller service 1
  • See your organization shut down 1

Customers don't like

  • Customer service19
  • No resolution available10
  • No reconsideration offered8
  • Unprofessional7
  • Withholding funds6
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1172 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Frustrating 3
  • Online website you can monitor all your transactions and account 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service9
  • Locked out of account9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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