PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Huntington Bank and Bank Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Huntington Bank
Bank Of America

Huntington Bank and Bank Of America Overview

Total reviews 330 1584
Company responses 0 0
Issues resolved 3 6

Huntington Bank and Bank Of America Consumer Ratings

Rank
85 out of 739 in Banks category
99 out of 739 in Banks category
Customer service
101 in category
99 in category
Product or Service Quality
58 in category
60 in category
Website
72 in category
73 in category
Additional Fees
54 in category
73 in category

Huntington Bank and Bank Of America Rating Details

Customer service
1.3 (171 reviews)
1.3 (419 reviews)
Reviewer's quote

I was caught up in the Dave app breach and had Huntington freeze my checking account In the end only my DOB and email addy was leaked so I called customer service to unfreeze the account,they had me talk to a branch in Ohio 500 miles away for me to unblock (this was the same branch that initially...

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I called customer service to get my mortgage payoff. It is impossible to talk to someone, been waiting for over 40min on the phone and no answer..

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Product or Service Quality
1.5 (141 reviews)
1.4 (377 reviews)
Reviewer's quote

Today (6-23-20) is second business day and all but $500 is being held until 6-28-20 per customer service representative April and supervisor Qua. Just enough money was cleared for them to take their fees, leaving me with $6 in available funds. I explained that my rent was due on 6-1-20 and that we...

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As I entered the bank, I found customer service associate named Lee, I told her that I have big deposit and it would be better to have it at of the offices. Lee told me that everyone is busy and no one can accommodate me for such deposit. I waited in line, as my turn come up, I let Taylor knows...

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Website
1.9 (133 reviews)
1.9 (338 reviews)
Reviewer's quote

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

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So it turns out that I needed to make an appt but could not because of a poorly organized website and bank employees who do NOT answer the phones at local branches! Please do yourself a favor and bank somewhere else. Especially if you are a senior citizen. Save yourself the frustration of dealing...

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Additional Fees
1.5 (122 reviews)
1.4 (308 reviews)
Reviewer's quote

I had atm withdrawal fees and transactions that I never approved. I woke up one morning and had resolved deposits into my account. Meaning they put the money that was stolen back into my account that was breached they then waited for my direct deposit from my work to hit, only for the next morning...

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...ONE OF THE CHARGES CONCERNING THE "LEAK" BY BEAR PLUMBING BUT BANK OF AMERICA REFUSES TO DROP IT! AND BANK OF AMERICA CONTINUE UNBELIEVABLY CHARGING ME LATE FEES ON AN ACCOUNT THAT DOES NOT BELONG TO THE BANK OF AMERICA! I'M SO TERRIBLY DISAPPOINTED IN THE BANK OF AMERICA AND "AMERICA" SHOULD BE STRIPPED FROM THEIR NAME AS THEY DO NOT CORRECTLY REPRESENT SUCH A GREAT COUNTRY "AMERICA"! AND "AMERICA" IS BEING MISUSED AND ABUSED BY THIS...

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Huntington Bank and Bank Of America Pros and Cons

Pros
  • Them in the begining
  • No pros
  • Local home town branch
  • Online ability
  • Many locations
  • Never had any issue until now
Cons
  • Poor customer service
  • Inability to see reason
  • Unprofessionalism
  • Customer service
  • No resolution available
  • Poor service care

Huntington Bank and Bank Of America Most Positive Reviews

Top rated reviews
5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

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5

I have three accounts with boa and when I opened the accounts I was given the information that there is a limit with...

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5

Your call center customer service needs some serious reajusting. My check was deposited at 2:30 am and i go to get gas...

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5

At the Bank of America branch at 2475 South Cobb Dr. SE in Smyrna, Georgia. Come on, what is wrong with the Customer...

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Huntington Bank and Bank Of America Most Critical Reviews

Lowest rated reviews
1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

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1

On September 23, 2014 I went to the branch of Bank of America in Oak Hill, Austin Texas. When I requested to speak to t...

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1

I am a new account holder for Huntington and this truly it's the worst experience I went to cash my check at the branch...

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1

My sister died in August and I have been jumping through hoops trying to get her funds released. Always another needed d...

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Huntington Bank and Bank Of America Latest Reviews

Recent published reviews
1

I was caught up in the Dave app breach and had Huntington freeze my checking account In the end only my DOB and email...

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No votes

Same thing happened to me after 42 days they closed my account with $65k in it and have been saying its under review eve...

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2.8

I've only been with Huntington for about 7 mos. now, opening a small savings account under $500.00. Can you believe...

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1

I called customer service to get my mortgage payoff.
It is impossible to talk to someone, been waiting for over 40min on...

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Huntington Bank and Bank Of America Products and Services

Most reviewed product and services
  • Huntington Bank Account (51 reviews)
  • Huntington Bank Customer Care (38 reviews)
  • Huntington Bank Banking Service (31 reviews)
  • Bank Of America Account (249 reviews)
  • Bank Of America Mortgage (164 reviews)
  • Bank Of America Credit Card (124 reviews)