PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Huntington Bank and Bank Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Huntington Bank
Bank Of America

Huntington Bank and Bank Of America Overview

Total reviews
323
1557
Company responses
0
0
Issues resolved
3
6

Huntington Bank and Bank Of America Consumer Ratings

Rank
76 out of 711 in Banks category
88 out of 711 in Banks category
Customer service
95 in category
89 in category
Product or Service Quality
55 in category
54 in category
Website
70 in category
69 in category
Additional Fees
55 in category
74 in category

Huntington Bank and Bank Of America Rating Details

Customer service
1.3 (166 reviews)
1.3 (399 reviews)
Reviewer's quote

Today (6-23-20) is second business day and all but $500 is being held until 6-28-20 per customer service representative April and supervisor Qua. Just enough money was cleared for them to take their fees, leaving me with $6 in available funds. I explained that my rent was due on 6-1-20 and that we...

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...Called their customer service. They had NO explanation on what is going on here. How *** for one of America's biggest banks...

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Product or Service Quality
1.4 (136 reviews)
1.5 (361 reviews)
Reviewer's quote

...When I tried to close my checking account in March the customer service rep indicated I must do that in person at a local branch, they can not do it out of Columbus HQ...

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They closed my account back in 2016 and put my savings in risk closure and told me I would have to bank somewhere else they have horrible banking procedures and rules and regulations with their services. and their customers service is horrible..

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Website
1.9 (131 reviews)
1.9 (324 reviews)
Reviewer's quote

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

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BoA blocks all VPNs now, which makes it almost impossible to pay them online because I have to turn off the VPN, reboot, EXPOSE MY DATA, log on to their website, figure out "which bill" is the current one as they do NOT delete old/paid bills, and then reboot with the VPN enabled. With an older...

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Additional Fees
1.5 (118 reviews)
1.4 (293 reviews)
Reviewer's quote

...Atm machines always broke, then they charge you fees when you cant access their equipment??? Then tell you its your fault..

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its frustrating costly and bank of america wanjts to get as many fees as they can and wouldnt get them if they western union the money, i have them as as my bank but have recently switched because they charged me 300 in overdraft fees because they switch transaction dates took them out of order to...

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Huntington Bank and Bank Of America Pros and Cons

Pros
  • Them in the begining
  • No pros
  • Local home town branch
  • Online ability
  • Many locations
  • Never had any issue until now
Cons
  • Poor customer service
  • Inability to see reason
  • Unacceptable posting times
  • Customer service
  • No resolution available
  • Overall failure for a good long term customer

Huntington Bank and Bank Of America Most Positive Reviews

Top rated reviews
5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

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5

I have three accounts with boa and when I opened the accounts I was given the information that there is a limit with...

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5

Your call center customer service needs some serious reajusting. My check was deposited at 2:30 am and i go to get gas...

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5

At the Bank of America branch at 2475 South Cobb Dr. SE in Smyrna, Georgia. Come on, what is wrong with the Customer...

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Huntington Bank and Bank Of America Most Critical Reviews

Lowest rated reviews
1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

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1

On September 23, 2014 I went to the branch of Bank of America in Oak Hill, Austin Texas. When I requested to speak to t...

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1

I am a new account holder for Huntington and this truly it's the worst experience I went to cash my check at the branch...

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1

My sister died in August and I have been jumping through hoops trying to get her funds released. Always another needed d...

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Huntington Bank and Bank Of America Latest Reviews

Recent published reviews
No votes

wrote a check to sleep outfitters, person overcharged me, the mattress was on sale, when i realized, went straight to...

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1

I noted that a double payment had been made from my bank to Bank of America on June 1, 2020. I contacted BoA on June...

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1

My dad passed March 7th. Just days later, contacted by Consumer Resolutions saying dad's account not in good standing. H...

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2

Set up a new RV loan payment with the Auto-Pay feature turned on from my BOA Online banking platform. BOA took the...

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Huntington Bank and Bank Of America Products and Services

Most reviewed product and services
  • Huntington Bank Account (51 reviews)
  • Huntington Bank Customer Care (37 reviews)
  • Huntington Bank Banking Service (30 reviews)
  • Bank Of America Account (247 reviews)
  • Bank Of America Mortgage (162 reviews)
  • Bank Of America Checking Account (120 reviews)