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Delete
  • 2 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Online ability 7
  • Courteous agents 4
  • Quality of service once i got to a teller 1
  • Teller service 1
  • See your organization shut down 1

Customers don't like

  • Customer service15
  • No resolution available10
  • No reconsideration offered8
  • Unprofessional7
  • Withholding funds6
Delete
  • 0 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Open 7 days a week 5
  • 7-day week schedule 2
  • Availability 2
  • Hours 2
  • Paycheck was deposited a day early 2

Customers don't like

  • Unprofessionalism8
  • Charging fees on top of fees6
  • Horrible customer service6
  • Stealing money6
  • Bank fees5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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