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Delete
  • 2 ISSUES RESOLVED
  • 1159 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Online ability 7
  • Courteous agents 4
  • Quality of service once i got to a teller 1
  • Teller service 1
  • See your organization shut down 1

Customers don't like

  • Customer service19
  • No resolution available10
  • No reconsideration offered8
  • Unprofessional7
  • Withholding funds6
Delete
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Checks immediately made available 1
  • Customer service 1
  • Normal banking experience 1

Customers don't like

  • Charged without my consent4
  • Bogus fees3
  • Atm malfunction resolution1
  • Online credit card access1
  • Not being able to deposit checks on my phone1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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