Bank Of America vs Citizens Bank

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Delete
  • 1 ISSUES RESOLVED
  • 1139 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Online ability 7
  • Courteous agents 4
  • Quality of service once i got to a teller 1
  • Teller service 1
  • See your organization shut down 1

Customers don't like

  • Customer service19
  • No resolution available10
  • No reconsideration offered8
  • Unprofessional7
  • Withholding funds6

Products by Bank Of America

No items

Delete
  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Friendly tellers 4
  • Hours open 2
  • Customer service 1
  • I have no problems banking with citizens 1
  • Going to cancel tomorrow 1

Customers don't like

  • Customer service8
  • Nobody knows whats going on8
  • Customer service - bank fees5
  • Anything about this bank4
  • That they steal my money3

Products by Citizens Bank

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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