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Delete
  • 2 ISSUES RESOLVED
  • 1171 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Online ability 7
  • Courteous agents 4
  • Quality of service once i got to a teller 1
  • Teller service 1
  • See your organization shut down 1

Customers don't like

  • No resolution available5
  • Customer service5
  • I do not care attitude4
  • Nobody to talk to for help4
  • Unprofessional3
Delete
  • 1 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • Customer service 1
  • I have no problems banking with citizens 1

Customers don't like

  • Customer service4
  • Nobody knows whats going on4
  • That they steal my money3
  • Surprise fees1
  • Your pennies matter more to them than their reputation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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