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Citibank
Bank Of America

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Citibank

Citibank

1.4
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 426 TOTAL REVIEWS
Rank
100 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    06:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
88 reviews
1.2
72 reviews
1.3
51 reviews
Bank Of America

Bank Of America

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1472 TOTAL REVIEWS
Rank
81 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    00:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
233 reviews
1.3
163 reviews
1.6
117 reviews

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