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  • 2 ISSUES RESOLVED
  • 1210 TOTAL REVIEWS
  • $4.4M CLAIMED LOSSES
  • $13.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Online ability 7
  • Courteous agents 4
  • Teller service 1
  • See your organization shut down 1
  • Quality of service once i got to a teller 1

Customers don't like

  • Customer service6
  • No resolution available5
  • Nobody to talk to for help4
  • I do not care attitude4
  • Unprofessional3
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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Access of customer support through web site 3
  • Notta 2
  • When they used to keep their word 1
  • Second guy from tn 1
  • Politeness of staff 1

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • False advertising3
  • Customer service3
  • Customer sercive3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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