PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMO Harris Bank and Bank Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMO Harris Bank
Bank Of America

BMO Harris Bank and Bank Of America Overview

Total reviews
297
1576
Company responses
0
0
Issues resolved
1
6

BMO Harris Bank and Bank Of America Consumer Ratings

Rank
121 out of 725 in Banks category
91 out of 725 in Banks category
Customer service
78 in category
93 in category
Product or Service Quality
93 in category
56 in category
Website
112 in category
71 in category
Reliability
98 in category
64 in category

BMO Harris Bank and Bank Of America Rating Details

Customer service
1.4 (147 reviews)
1.3 (414 reviews)
Reviewer's quote

Customer service had no idea why and could not help other than to tell me to start over. This was the least of my problems. Once I finally got the account funded, I have been locked out of my account 4-5 times in about 4 months with no way to directly access my account and no explanation why this...

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The customer service representative took my refund from the old company and then proceeded to tell me I had to call the escrow department to request an escrow analysis. I am unable to get through to an escrow department that Ive been trying to reach for all week to no avail. Ive been on the phone...

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Product or Service Quality
1.3 (122 reviews)
1.5 (371 reviews)
Reviewer's quote

...Same thing with customer service number. Talked again to the branch - they do not know!! They can help me apply for a mortgage, but after that the service disappears. Extremely unhelpful and uncaring..

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I have been banking with Bank of America since 2007 and I have experienced an extreme decline in the quality of customer service they provide. Last week, my debit card was deactivated without my consent or knowledge. I called customer service to find out what happened...

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Website
1.6 (119 reviews)
1.9 (332 reviews)
Reviewer's quote

I can't even my my mortgage online! The website even makes reference to Netscape! I didn't think anybody used it anymore. Very poorly designed, unfriendly, and pretty much useless..

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BoA blocks all VPNs now, which makes it almost impossible to pay them online because I have to turn off the VPN, reboot, EXPOSE MY DATA, log on to their website, figure out "which bill" is the current one as they do NOT delete old/paid bills, and then reboot with the VPN enabled. With an older...

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Reliability
1.2 (114 reviews)
1.3 (324 reviews)
Reviewer's quote

Both Elizabeth and another young man were incredibly rude to me (a customer there) on the phone. Would not listen to my comments after asking a question and hung up on me. Do not bank there. I will never bank at BMO Harris again!D

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Just got off the phone with BOA, and after discussing the fact that they have assessed fees 8/8 months so far this year but they dont see that as few farming. Theyve been bailed out with our money and still *** over the American taxpayer. Pull BOAs charter FED.

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BMO Harris Bank and Bank Of America Pros and Cons

Pros
  • Local manager
  • When they were m and i
  • No pro
  • Online ability
  • Many locations
  • Never had any issue until now
Cons
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior
  • Customer service
  • No resolution available
  • Overall failure for a good long term customer

BMO Harris Bank and Bank Of America Most Positive Reviews

Top rated reviews
5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

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5

I have three accounts with boa and when I opened the accounts I was given the information that there is a limit with...

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5

On or about April 10th my checking account was raided for >;;$19 K. That went so well on or about the 14th they trans...

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5

At the Bank of America branch at 2475 South Cobb Dr. SE in Smyrna, Georgia. Come on, what is wrong with the Customer...

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BMO Harris Bank and Bank Of America Most Critical Reviews

Lowest rated reviews
1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

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1

On September 23, 2014 I went to the branch of Bank of America in Oak Hill, Austin Texas. When I requested to speak to t...

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1

My auto loan was late BMO repossessed my car on a Tuesday. I got to work Tuesday morning paid the amount due online...

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1

My sister died in August and I have been jumping through hoops trying to get her funds released. Always another needed d...

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BMO Harris Bank and Bank Of America Latest Reviews

Recent published reviews
2

BMO Harris Bank works short hours. Could it be open at least 6 p.m.? It looks like they work at their convenience, not...

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1

My homeowners insurance escrow is overpaid due to switching Insurance companies. I paid the amount received from the...

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No votes

will checking info@bmoharrisplc.com

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1

Just got off the phone with BOA, and after discussing the fact that they have assessed fees 8/8 months so far this year...

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BMO Harris Bank and Bank Of America Products and Services

Most reviewed product and services
  • Bmo Harris Bank Checking Account (39 reviews)
  • Bmo Harris Bank Customer Care (25 reviews)
  • Bmo Harris Bank Auto Loan (23 reviews)
  • Bank Of America Account (248 reviews)
  • Bank Of America Mortgage (163 reviews)
  • Bank Of America Credit Card (123 reviews)