PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Banggood and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Banggood
Wish

Banggood and Wish Overview

Total reviews
269
14787
Company responses
0
0
Issues resolved
3
60

Banggood and Wish Consumer Ratings

Rank
101 out of 306 in Auctions and Marketplaces category
62 out of 306 in Auctions and Marketplaces category
Customer service
84 in category
60 in category
Delivery Service
82 in category
56 in category
Exchange, Refund and Cancellation Policy
76 in category
45 in category
Price Affordability
50 in category
30 in category

Banggood and Wish Rating Details

Customer service
1.3 (102 reviews)
1.5 (5057 reviews)
Reviewer's quote

What really upsets me is for that whole period time all the customer service people did at Banggood was lie to me. Telling me it was on the way and showing me the same tracking information that showed it had not even left China, instead of telling me the truth and saying it was delayed because of...

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...Their customer service is non existent all automated and you cant speak with anyone nor type back to the automation you can only select option which in my case is useless. Never buy from them again :cry:..

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Delivery Service
1.4 (95 reviews)
1.8 (4657 reviews)
Reviewer's quote

...see the status of my shipment, and noticed that the item was still in the "Processing" status! Hence, I Instant Chatted to one of the On-line Chat Customer Service Reps to see what was going on. They indicated that an issue had occurred during my payment, and that the payment was now successful. However, at this time I decided that I was...

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Exchange, Refund and Cancellation Policy
1.3 (90 reviews)
1.7 (4445 reviews)
Reviewer's quote

...After two months keeping claim opened they offered me to refund $130 less than what I paid also they said I am responsible to ship part back on my cost. Which is ($66. 50)...

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...Many times I didn't receive my order and I asked for a refund but never got one. They say that they refund my money back, but I never received it. I started to have money disappear off my credit cards and it was always traced back to Wish and one of their marketing partners...

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Price Affordability
2.6 (90 reviews)
3 (4596 reviews)
Reviewer's quote

...You discussed about price trying to offer me $30,$50,$70 ,$130 for the item I paid 150 and received as not working. What the *** is wrong here? You try to screw me all around. You are driving me crazy here for weeks...

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...Your pretty much paying full price for your things..

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Banggood and Wish Pros and Cons

Pros
  • Lots of products
  • Website and ordering process
  • No pros
  • Cheap
  • Good prices
  • Great prices
Cons
  • Need better customer service
  • No customer service
  • Worst customer service ever
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Banggood and Wish Most Positive Reviews

Top rated reviews
5

Customer service number 8637+572246//@//8927+151499
Customer service number 8637+572246//@//8927+151499
Customer service n...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

I made a mistake by ordering your face mask because I ordered the same merchandise few days ago from the other company....

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5

It wouldnt let me order now. I want to order now

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Banggood and Wish Most Critical Reviews

Lowest rated reviews
1

I've ordered two phones in June and paid for a quick delivery in 10 to 15 days but the shipping company is supposed to...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

I bought a pocophone f1 in February and the tracking number given to me showed that it had been stolen in Roissy on...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Banggood and Wish Latest Reviews

Recent published reviews
1

Made an order never received.

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1

J'ai commandé un article et il n'est jamais arrivé et jais pas été remboursées grosse perte le site

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No votes

I don't know what happened okay

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2.1

I placed an order on may 3. They keep bumping up the delivery date and im sick of it!!!! You cant even talk to anyone....

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Banggood and Wish Products and Services

Most reviewed product and services
  • Banggood Shipping Service (28 reviews)
  • Banggood Customer Care (22 reviews)
  • Wish Shipping Service (4923 reviews)
  • Wish Customer Care (1815 reviews)
  • Wish Account (637 reviews)