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Gearbest
Banggood

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3459 TOTAL REVIEWS
Rank
33 out of 1182
in Gadgets and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3370
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
799 reviews
4
483 reviews
4.6
163 reviews
Banggood

Banggood

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 22 TOTAL REVIEWS
Rank
87 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.7
9 reviews
No votes
1 reviews

How would you compare Gearbest vs Banggood?

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Anonymous
#1692199

Banggood customer service is much better, I have never had an unsolved dispute with them. Gearbest on the other hand, very disappointing, they hire robots who are trained to lie. Octavian

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