PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wonder Lake Veterinary Clinic and Banfield Pet Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wonder Lake Veterinary Clinic
Banfield Pet Hospital

Wonder Lake Veterinary Clinic and Banfield Pet Hospital Overview

Total reviews 15 1729
Company responses 0 0
Issues resolved 1 5

Wonder Lake Veterinary Clinic and Banfield Pet Hospital Consumer Ratings

Rank
20 out of 378 in Pet Medicine and Veterinary Clinics category
44 out of 378 in Pet Medicine and Veterinary Clinics category
Price Affordability
24 in category
No votes
Customer service
16 in category
No votes
Product or Service Quality
11 in category
No votes
Diversity of Products or Services
18 in category
No votes

Wonder Lake Veterinary Clinic and Banfield Pet Hospital Rating Details

Price Affordability
3 (8 reviews)
No votes
Reviewer's quote

To read the story in it's entirety with the gory details of what this "cheap priced" doctor that people think is so wonderful did to an innocent dog you have to click on the tab Myloh's Full Story. Then you can decide for yourself if you would EVER take the chance on bringing your pet to Wonder...

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She said well that's what the price will be for him to be seen today. How in the *** would one know this without even! Seeing him,? She basically told me everything she could to deter me from having him seen, a few days later not mentioning your vetenarian's name she told me she was quiting she...

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Customer service
2.6 (8 reviews)
No votes
Reviewer's quote

This was an amazing vet until Banfield took over. All they care about now is how many times they can get you in and how much they can charge you.I was worried at first when they took over but it's the same DRSs right? Nope. Not the case here. My dog was inflamed and red all over, they told me to do...

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... and warn everyone to not take your pets there because if something happened the first thing they will do is pass you onto another Vet and tell you to contact customer service Horrible service and no standards for the live of the animals they assist. ....

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Product or Service Quality
3.4 (7 reviews)
No votes
Reviewer's quote

I have been taking my animals to this clinic for many years. They have many customers in part because of how low they keep their prices. This has to be a challenge at times but they do a great job! Very caring & compassionate.

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I called Banfield and was told the new service they were using did not provide name plates for the boxes that house the pet's remains. Next I called the company that actually did the cremation and was informed that they provide brass name plates for all of their customers EXCEPT for Banfield. They...

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Diversity of Products or Services
3.3 (7 reviews)
No votes
Reviewer's quote

They still don't get my total services and balance due straight from the start on Oct 30 2017 to today! was just verbally told it was $550 (with no breakdown of servies & charges)After all this,tomorrow I will be paying the alleged $320 cash payment balance on my beloved Dog that I had put down on...

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...I called back on the 27th of September to cancel and I found out that my dogs balance is now at $300 (and some change) due to me using the wellness plan services...

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Wonder Lake Veterinary Clinic and Banfield Pet Hospital Pros and Cons

Pros
  • Prices
  • Compassion
  • Close
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
Cons
  • Only care about money
  • Any services provided
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances

Wonder Lake Veterinary Clinic and Banfield Pet Hospital Most Positive Reviews

Top rated reviews
5

Wonderlake Vet Dr. Mehanovic is A+ is my book. I've been going there for 15 years and they are always caring and...

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5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

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5

I want to completely disregard my past and old review. Wonderlake Vet is the best vet my family and I have ever been...

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5

I take my 3 dogs to the Newbury Park location in California. I only have Dr. An take of my dogs. Every time I go there...

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Wonder Lake Veterinary Clinic and Banfield Pet Hospital Most Critical Reviews

Lowest rated reviews
1

This is a long but detailed story, so before I begin below is only a PARTIAL LIST of what Myloh and I experienced at Won...

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1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

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1

I fired my vet today. I took my cat to the vet yesterday because he's been coughing. His ears are fine and no mouth...

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1

We purchased the Wellness Plan for our new puppy. Low monthly payments, free office visits....sounded really appealing....

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Wonder Lake Veterinary Clinic and Banfield Pet Hospital Latest Reviews

Recent published reviews
1.5

This was an amazing vet until Banfield took over. All they care about now is how many times they can get you in and how...

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1

On 9/9/2020, my son and I said goodbye to our 15 year old American Eskimo (dog). We selected the box for her ashes and p...

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No votes

Dr Mehanovic is an awesome vet in fact so wonderful that i had him do all of my dogs shots up here. I live in Alabama...

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1

I took my pet cat to Banfield pet Hospital on 09/10 /20 for a routine rabies shot was told by Vet Dr Olsen that my cat n...

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Wonder Lake Veterinary Clinic and Banfield Pet Hospital Products and Services

Most reviewed product and services
  • Wonder Lake Veterinary Clinic Veterinarian (6 reviews)
  • Wonder Lake Veterinary Clinic Customer Care (2 reviews)
  • Wonder Lake Veterinary Clinic Pet Medical Service (2 reviews)
  • Banfield Pet Hospital Pet Medical Service (505 reviews)
  • Banfield Pet Hospital Wellness Plan (400 reviews)
  • Banfield Pet Hospital Pet Vaccination (136 reviews)