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Banfield Pet Hospital

Pet Medicine and Veterinary Clinics
  • 4 ISSUES RESOLVED
  • 1493 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $904 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Onsite employees 4
  • Some of the staff and one doctor 3
  • Personal attention 3
  • Not one thing 3
  • I both like and dislike 3

Customers don't like

  • Overcharging for services11
  • Exploitation of services8
  • Exploitation of finances7
  • Staff attitude5
  • Very poor and under qualified4
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Vpi Pet Insurance

Animal Services
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $67.1K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Took care of my claim 2
  • Service at first 1

Customers don't like

  • Sense of bait and switch1
  • Pet is being disciminated against1
  • Denial for dishonest reasons1
  • Being denied all my claims1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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