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Banfield Pet Hospital

Pet Medicine and Veterinary Clinics
  • 4 ISSUES RESOLVED
  • 1449 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $893 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Onsite employees 4
  • I both like and dislike 3
  • Not one thing 3
  • Personal attention 3
  • Some of the staff and one doctor 3

Customers don't like

  • Exploitation of services17
  • Overcharging for services13
  • Staff attitude13
  • Exploitation of finances11
  • Hurt a pet6
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Vpi Pet Insurance

Animal Services
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $58.6K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Took care of my claim 2

Customers don't like

  • Being denied all my claims2
  • Denial for dishonest reasons1
  • Sense of bait and switch1
  • See comments1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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