PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Veterinary Healthcare Associates and Banfield Pet Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Veterinary Healthcare Associates
Banfield Pet Hospital

Veterinary Healthcare Associates and Banfield Pet Hospital Overview

Total reviews
1
1695
Company responses
0
0
Issues resolved
0
5

Banfield Pet Hospital was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 1695 reviews. It is 1694 reviews more than Veterinary Healthcare Associates received since Dec 15, 2017.

Veterinary Healthcare Associates and Banfield Pet Hospital Consumer Ratings

Rank
49 out of 447 in Pet Medicine and Veterinary Clinics category
42 out of 447 in Pet Medicine and Veterinary Clinics category
Price Affordability
71 in category
38 in category
Exchange, Refund and Cancellation Policy
69 in category
28 in category
Diversity of Products or Services
40 in category
46 in category

According to consumer ratings and reviews, Banfield Pet Hospital ranks 7 points higher in the Pet Medicine and Veterinary Clinics category than Veterinary Healthcare Associates. People gave Veterinary Healthcare Associates 1 stars for Price Affordability criterion in Pet Medicine and Veterinary Clinics category and it is 18 points higher than the worst rated brand in this category. At the same time, Banfield Pet Hospital was rated 1.8 stars for Price Affordability criterion in this category and it is 51 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Banfield Pet Hospital has a higher rating than Veterinary Healthcare Associates. Regarding Diversity of Products or Services criterion, consumers gave Veterinary Healthcare Associates 2 stars and it is 55% greater than other in category. Banfield Pet Hospital however was rated 1.9 stars and it is 51% worse than other in category.

Veterinary Healthcare Associates and Banfield Pet Hospital Rating Details

Price Affordability
1 (1 review)
1.8 (272 reviews)
Reviewer's quote

On November 21, 2017, we took our 10-year old male seal-point Himalayan cat to Veterinary Healthcare Associates (VHA) (Dundee) because he had been constipated for about 3 days. Before seeing a doctor, he was given a full vital signs screening, full blood panel workup and an x-ray. When Dr. Fallin...

Trashawn

...MILLER QUOTED ME A PRICE OF $438. 00 FOR TEST TO BE DONE-yes, $438. 00...

PissedConsumer1671829
Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (238 reviews)
Reviewer's quote

No items

...IT WILL NOT BE AS MUCH AS A REFUND COMPARED TO WHAT YOU PAY. FRANK AND ACE AND MY LAWYER WILL SEE WE COME OUT TO THE GOOD ON THIS. I WILL REVIEW AFTERWARDS...

Gayle J
Diversity of Products or Services
2 (1 review)
1.9 (216 reviews)
Reviewer's quote

No items

...I called back on the 27th of September to cancel and I found out that my dogs balance is now at $300 (and some change) due to me using the wellness plan services...

Elaine J

Veterinary Healthcare Associates and Banfield Pet Hospital Pros and Cons

Pros
  • Full service
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
Cons
  • Anything else
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances

Veterinary Healthcare Associates and Banfield Pet Hospital Most Positive Reviews

Top rated reviews
No votes
5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

Veterinary Healthcare Associates and Banfield Pet Hospital Most Critical Reviews

Lowest rated reviews
1.7

On November 21, 2017, we took our 10-year old male seal-point Himalayan cat to Veterinary Healthcare Associates (VHA)...

1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

Veterinary Healthcare Associates and Banfield Pet Hospital Latest Reviews

Recent published reviews
No votes

Pacific time not open I am in ET

Read all 1695 reviews

Veterinary Healthcare Associates and Banfield Pet Hospital Products and Services

Most reviewed product and services
  • Veterinary Healthcare Associates Pet Medical Service (2 reviews)
  • Banfield Pet Hospital Pet Medical Service (503 reviews)
  • Banfield Pet Hospital Wellness Plan (399 reviews)
  • Banfield Pet Hospital Pet Vaccination (135 reviews)