PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Veterinary Healthcare Associates and Banfield Pet Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Veterinary Healthcare Associates
Banfield Pet Hospital

Veterinary Healthcare Associates and Banfield Pet Hospital Overview

Total reviews
1
1725
Company responses
0
0
Issues resolved
0
5

Veterinary Healthcare Associates and Banfield Pet Hospital Consumer Ratings

Rank
47 out of 373 in Pet Medicine and Veterinary Clinics category
43 out of 373 in Pet Medicine and Veterinary Clinics category
Value for money
78 in category
31 in category
Location
15 in category
26 in category
Diversity of Products or Services
41 in category
47 in category
Advertised vs Delivered
64 in category
30 in category

Veterinary Healthcare Associates and Banfield Pet Hospital Rating Details

Value for money
1 (1 review)
1.6 (236 reviews)
Reviewer's quote

I strongly urge EVERYONE who values their pet to stay as far away from VHA as possible, they are driven by one thing and one thing only: MONEY. They are VERY expensive compared to other excellent veterinarians in the area (although they like to brag that they are “comparable” – NOT!!); you DO NOT...

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...I have had their service for 7 months they take their money out every month from my checking account. I have never used it..

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Location
4 (1 review)
2.9 (289 reviews)
Reviewer's quote

No items

...son who is 20 years old take both Winston Gilbert (who has been with Banfield for 10+ years) and Lucille who was the new patient to the South Elgin Illinois location. I spoke to the lady on the phone and said I wanted Lucille signed up on the wellness plan like Winston. We agreed to the plan and monthly...

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Diversity of Products or Services
2 (1 review)
1.9 (227 reviews)
Reviewer's quote

No items

...I called back on the 27th of September to cancel and I found out that my dogs balance is now at $300 (and some change) due to me using the wellness plan services...

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Advertised vs Delivered
1 (1 review)
1.5 (212 reviews)
Reviewer's quote

No items

I just want to move my wellness payments out for a couple months. For July and August then resume in Sept.pls let me know if possible. Couldnt get through the phone lines to ask.Thank you.

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Veterinary Healthcare Associates and Banfield Pet Hospital Pros and Cons

Pros
  • Full service
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
Cons
  • Anything else
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances

Veterinary Healthcare Associates and Banfield Pet Hospital Most Positive Reviews

Top rated reviews
No votes
5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

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No votes
5

I take my 3 dogs to the Newbury Park location in California. I only have Dr. An take of my dogs. Every time I go there...

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Veterinary Healthcare Associates and Banfield Pet Hospital Most Critical Reviews

Lowest rated reviews
1.7

On November 21, 2017, we took our 10-year old male seal-point Himalayan cat to Veterinary Healthcare Associates (VHA)...

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1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

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No votes
1

We purchased the Wellness Plan for our new puppy. Low monthly payments, free office visits....sounded really appealing....

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Veterinary Healthcare Associates and Banfield Pet Hospital Latest Reviews

Recent published reviews
No votes
3.2

I just want to move my wellness payments out for a couple months. For July and August then resume in Sept.
pls let me kno...

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No votes
1

My companion dog was on the Banfield Wellness Plan since 2013 when she was 2 years old. The latter half of 2019, my stan...

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Veterinary Healthcare Associates and Banfield Pet Hospital Products and Services

Most reviewed product and services
  • Veterinary Healthcare Associates Pet Medical Service (2 reviews)
  • Banfield Pet Hospital Pet Medical Service (505 reviews)
  • Banfield Pet Hospital Wellness Plan (400 reviews)
  • Banfield Pet Hospital Pet Vaccination (136 reviews)