PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Banfield Pet Hospital and Veterinary Healthcare Associates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Banfield Pet Hospital
Veterinary Healthcare Associates

Banfield Pet Hospital and Veterinary Healthcare Associates Overview

Total reviews
1727
1
Company responses
0
0
Issues resolved
5
0

Banfield Pet Hospital and Veterinary Healthcare Associates Consumer Ratings

Rank
44 out of 375 in Pet Medicine and Veterinary Clinics category
48 out of 375 in Pet Medicine and Veterinary Clinics category
Customer service
37 in category
29 in category
Product or Service Quality
32 in category
79 in category
Location
25 in category
15 in category
Price Affordability
42 in category
84 in category

Banfield Pet Hospital and Veterinary Healthcare Associates Rating Details

Customer service
1.6 (345 reviews)
2 (1 review)
Reviewer's quote

Baines may perform surgery frequently, I am dissapointed in the customer service I received and will not be utilizing Banfield service for this surgery as I do not trust the quality care my dog would recieve. I will speak about the service I recieved to others friends and family whom I know who...

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On November 21, 2017, we took our 10-year old male seal-point Himalayan cat to Veterinary Healthcare Associates (VHA) (Dundee) because he had been constipated for about 3 days. Before seeing a doctor, he was given a full vital signs screening, full blood panel workup and an x-ray. When Dr. Fallin...

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Product or Service Quality
1.6 (331 reviews)
1 (1 review)
Reviewer's quote

I have never been so disappointed in a service or a company. After being so loyal to them, after counting on them for the regular things, when the real need came, they were not there for me, or for Rocky. When I called to cancel my monthly service (after 35 minutes on hold), they said they were...

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No items

Location
2.9 (290 reviews)
4 (1 review)
Reviewer's quote

Now I had been talking him to your Far Hills location, but your Centerville location inside PetSmart had an opening, Wow here I actually seen the vet and got to speak with her. She sent me home with two not one doses of deworming unlike the other office. Not sure if you just know about making money...

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No items

Price Affordability
1.8 (289 reviews)
1 (1 review)
Reviewer's quote

...MILLER QUOTED ME A PRICE OF $438. 00 FOR TEST TO BE DONE-yes, $438. 00...

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No items

Banfield Pet Hospital and Veterinary Healthcare Associates Pros and Cons

Pros
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
  • Full service
Cons
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances
  • Anything else

Banfield Pet Hospital and Veterinary Healthcare Associates Most Positive Reviews

Top rated reviews
5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

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No votes
5

I take my 3 dogs to the Newbury Park location in California. I only have Dr. An take of my dogs. Every time I go there...

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No votes

Banfield Pet Hospital and Veterinary Healthcare Associates Most Critical Reviews

Lowest rated reviews
1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

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1.7

On November 21, 2017, we took our 10-year old male seal-point Himalayan cat to Veterinary Healthcare Associates (VHA)...

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1

We purchased the Wellness Plan for our new puppy. Low monthly payments, free office visits....sounded really appealing....

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No votes

Banfield Pet Hospital and Veterinary Healthcare Associates Latest Reviews

Recent published reviews
1.3

First off let me start by saying, this is by far the worst animal veterinary/ hospital I have ever have done business...

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No votes
No votes

called says open at 9 am not open either change the hrs or take the answering machine off very frustrated

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No votes

Banfield Pet Hospital and Veterinary Healthcare Associates Products and Services

Most reviewed product and services
  • Banfield Pet Hospital Pet Medical Service (505 reviews)
  • Banfield Pet Hospital Wellness Plan (400 reviews)
  • Banfield Pet Hospital Pet Vaccination (136 reviews)
  • Veterinary Healthcare Associates Pet Medical Service (2 reviews)