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VCA Animal Hospital
Banfield Pet Hospital

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

VCA Animal Hospital

VCA Animal Hospital

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 405 TOTAL REVIEWS
Rank
32 out of 496
in Pet Medicine and Veterinary Clinics category
Rating Details
Customer service
Price Affordability
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    02:07
  • ISSUES RESOLVED
    8%
Top Products and Services
1.6
141 reviews
2.5
14 reviews
1.3
11 reviews
Banfield Pet Hospital

Banfield Pet Hospital

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1683 TOTAL REVIEWS
Rank
43 out of 496
in Pet Medicine and Veterinary Clinics category
Rating Details
Customer service
Price Affordability
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    259
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    03:49
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
501 reviews
1.8
398 reviews
1.4
135 reviews

How would you compare VCA Animal Hospital vs Banfield Pet Hospital?

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SpryCeskyFousek
#1738795
Customer service
Never been there. The people at the Dog Park are diverse and open about how there is really no differance.

They are bottom line businesses that prey on rescue owners that don’t know their options.
Both try to over vaccinate and the lobby local business to make dogs get a flu shot this year.
I choose what my pet gets and if “the bark hotel” dose not want my dog due to no flue vaccine, People will figure it out when someone looses their pet as there is always a casualty when it comes to vaccines. Banfield could have killed mine and did seriously inhibit her mentally when it was absolutly unessasary. Just because some credited vet is getting paid to push a vaccine should never mean all dog should and owners pay the price, be it their health or $$.



Product or Service Quality
same

I have something else to compare
The one next to the shelter and Bark Park is the most casual, reasonable and caring.
They also recomend Petco’s once a month vet unless your dog is in bad health and then UC Davis in Davis is the place to go.
I have never heard of so much required proceedures that have no basis or standard in laws or even proven to work. Please don’t subject you pet blindly to any vaccine.
Anonymous
#1497357

Their both there for the money!! Took our pet to Banfield last year, and our pet wasnt even examined. Altho it was a free visit, I did pay for rabies shot, but they were very inefficiant lacking!

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