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Banfield Pet Hospital

Pet Medicine and Veterinary Clinics
  • 5 ISSUES RESOLVED
  • 1503 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $902 AVERAGE LOSS
2.0
Customer service
Website
Location
Exchange, Refund and Cancellation Policy
Staff
  • Onsite employees 4
  • Some of the staff and one doctor 3
  • Personal attention 3
  • I both like and dislike 3
  • Hospital staff 2

Customers don't like

  • Overcharging for services11
  • Exploitation of services8
  • Exploitation of finances7
  • Staff attitude5
  • Very poor and under qualified4
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Petplan

Pet Medicine and Veterinary Clinics
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $22.4K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Website
Location
Exchange, Refund and Cancellation Policy
Staff
  • Nithing 1

Customers don't like

  • Refusal to cover costs2
  • Denials2
  • Bad faith insurer2
  • Refused every claim1
  • Demands for tons of paper work1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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