PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pet Shed and Banfield Pet Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pet Shed
Banfield Pet Hospital

Pet Shed and Banfield Pet Hospital Overview

Total reviews
73
1687
Company responses
0
0
Issues resolved
0
5

Banfield Pet Hospital was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 1687 reviews. It is 1614 reviews more than Pet Shed received since Nov 5, 2011.

Pet Shed and Banfield Pet Hospital Consumer Ratings

Rank
20 out of 496 in Pet Medicine and Veterinary Clinics category
42 out of 496 in Pet Medicine and Veterinary Clinics category
Website
29 in category
40 in category
Price Affordability
13 in category
38 in category
Product or Service Quality
20 in category
32 in category

According to consumer ratings and reviews, Pet Shed ranks 22 points higher in the Pet Medicine and Veterinary Clinics category than Banfield Pet Hospital. People gave Pet Shed 2.9 stars for Website criterion in Pet Medicine and Veterinary Clinics category and it is 64 points higher than the worst rated brand in this category. At the same time, Banfield Pet Hospital was rated 2.2 stars for Website criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Pet Shed has a higher rating than Banfield Pet Hospital. Regarding Product or Service Quality criterion, consumers gave Pet Shed 2.6 stars and it is 78% greater than other in category. Banfield Pet Hospital however was rated 1.6 stars and it is 66% greater than other in category.

Pet Shed and Banfield Pet Hospital Rating Details

Website
2.9 (29 reviews)
2.2 (273 reviews)
Reviewer's quote

Really? So I put in a complaint "ticket" on their website and was immediately dismissed by a customer service representative saying they have NEVER had a credit card compromised since day one of their business and it was impossible. They closed my complaint and when I tried to give them a poor...

PissedConsumer1195779

...I did get an email with a survey which I complained, haven't hear back, I have also filed a complaint on their website, as well as BBB and consumer affairs with no luck..

PissedConsumer728777
Price Affordability
3.5 (27 reviews)
1.8 (271 reviews)
Reviewer's quote

They seem to source their product from around the world but in this internet age it does seem to give them the ability to sell product in a very price efficient way. I don't have any complaints about the merchant and would work with them in the future. Savings was on the order of 25% over...

Makalia

...MILLER QUOTED ME A PRICE OF $438. 00 FOR TEST TO BE DONE-yes, $438. 00...

PissedConsumer1671829
Product or Service Quality
2.6 (26 reviews)
1.6 (315 reviews)
Reviewer's quote

I placed an order and PayPal was charged. Pet Shed claims they did not receive an order. They told me PayPal needed to cancel the charge. PayPal told me they can't cancel a charge that a company has placed. The cancellation has to come from the company itself. I have tried reaching an account...

peggy b

published review 9/23/19 I had signed up for the “Wellness Plan” when I first got my service dog thinking having the ability to see a vet regularly was good for a dog that was working a job. I have no clue what happened but I dropped off my happy, loving and confident dog for a teeth cleaning and...

Heather P

Pet Shed and Banfield Pet Hospital Pros and Cons

Pros
  • Price point
  • Product
  • Ordering from them
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
Cons
  • Website sucks
  • That meds come from china
  • Slow shipping
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances

Pet Shed and Banfield Pet Hospital Most Positive Reviews

Top rated reviews
5

Been buying Heartgard Plus from Pet Shed for my dog for a few years now. Same package as here in the U.S. but for a lot...

5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

Pet Shed and Banfield Pet Hospital Most Critical Reviews

Lowest rated reviews
1

It appears as though Petshed is no longer based in Australia. I've been waiting 3 weeks for my order and after looking a...

1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

Pet Shed and Banfield Pet Hospital Latest Reviews

Recent published reviews
5

I have been ordering from pet Shed for over 3 years for my 4 small Dogs. I have beeb useing there Nexgard Flea & Tick...

Read all 73 reviews
4.4

I wanted to adjust what wellness plan I have. But I can't do it in atop, on line, or on the phone mid plan. I have to...

Read all 1687 reviews

Pet Shed and Banfield Pet Hospital Products and Services

Most reviewed product and services
  • Pet Shed Shipping Service (8 reviews)
  • Pet Shed Customer Care (6 reviews)
  • Banfield Pet Hospital Pet Medical Service (502 reviews)
  • Banfield Pet Hospital Wellness Plan (398 reviews)
  • Banfield Pet Hospital Pet Vaccination (135 reviews)