PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bluepearl Veterinary Partners and Banfield Pet Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bluepearl Veterinary Partners
Banfield Pet Hospital

Bluepearl Veterinary Partners and Banfield Pet Hospital Overview

Total reviews
154
1687
Company responses
0
0
Issues resolved
0
5

Banfield Pet Hospital was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 1687 reviews. It is 1533 reviews more than Bluepearl Veterinary Partners received since Dec 16, 2012.

Bluepearl Veterinary Partners and Banfield Pet Hospital Consumer Ratings

Rank
52 out of 496 in Pet Medicine and Veterinary Clinics category
42 out of 496 in Pet Medicine and Veterinary Clinics category
Customer service
35 in category
36 in category
Price Affordability
46 in category
38 in category
Product or Service Quality
33 in category
32 in category

According to consumer ratings and reviews, Banfield Pet Hospital ranks 10 points higher in the Pet Medicine and Veterinary Clinics category than Bluepearl Veterinary Partners. People gave Bluepearl Veterinary Partners 1.6 stars for Customer service criterion in Pet Medicine and Veterinary Clinics category and it is 79 points higher than the worst rated brand in this category. At the same time, Banfield Pet Hospital was rated 1.6 stars for Customer service criterion in this category and it is 78 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Banfield Pet Hospital has a higher rating than Bluepearl Veterinary Partners. Regarding Product or Service Quality criterion, consumers gave Bluepearl Veterinary Partners 1.5 stars and it is 71% greater than other in category. Banfield Pet Hospital however was rated 1.6 stars and it is 72% greater than other in category.

Bluepearl Veterinary Partners and Banfield Pet Hospital Rating Details

Customer service
1.6 (73 reviews)
1.6 (328 reviews)
Reviewer's quote

...and have decided upon pursuing restitution from the facility in an attempt to gain their attention with no corporate success other than a call from a customer service representative calling himself “Dave” who refuses to provide a last name. We were contacted by their insurance carrier requesting Sadie’s medical records which were sent several weeks ago to which there has been no...

Aviva

SHORT AS POSSIBLE ! I ADOPTRED MY SHIH TZU FROM THE HUMANE SOCIETY IN TAMPA. I KNOW SHERRY SILK, CHIEF EXECUTIVE OFFICER I ADOPTED SKIPPY AND HAD ALL HIS TEST AND WAS IN EXCELLENT HEALTH , HE WAS 1 YR. OLD WHEN I ADOPTED HIM MARCH 2018. I TAKE EXCELLENT CARE OF HIM, GOOD FOOD AND VITAMINS. I NEEDED...

PissedConsumer1671829
Price Affordability
1.3 (72 reviews)
1.8 (271 reviews)
Reviewer's quote

...give him a Rabies boost, clip and clean, meds, IVs, antibiotics, etc for the low end of $750 to high end of $1,200 and there is a 20% error possibility for price increasing. Later I find out from the kind folks at Banfield Pet Hospital at the landing that Rabies is vary uncommon in WA and usually from Bats. I found the same on the WA site:...

PissedConsumer1636191

...They finally saw that BUT THE PRICE DIDNT CHANGE. I STILL OWE 600. 60...

Gayle J
Product or Service Quality
1.5 (70 reviews)
1.6 (315 reviews)
Reviewer's quote

...When I finally spoke to someone another 5 days later, they were unapologetic, said the care provided is up to the vet on staff and basically didn't care if I ever used their services again. GREAT customer experience. Beware of the unethical practices this place delivers...

Ann M

published review 9/23/19 I had signed up for the “Wellness Plan” when I first got my service dog thinking having the ability to see a vet regularly was good for a dog that was working a job. I have no clue what happened but I dropped off my happy, loving and confident dog for a teeth cleaning and...

Heather P

Bluepearl Veterinary Partners and Banfield Pet Hospital Pros and Cons

Pros
  • Veterinarians and staff
  • Most of the staff were lovely and caring and did their very best
  • Er physician and staff
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
Cons
  • Over unethical business practice
  • Uncaring blue pearl partners
  • Staff
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances

Bluepearl Veterinary Partners and Banfield Pet Hospital Most Positive Reviews

Top rated reviews
5

Contrary to some of the other reviews, this hospital was a very good place for us. Our chow developed pyometra which is...

5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

Bluepearl Veterinary Partners and Banfield Pet Hospital Most Critical Reviews

Lowest rated reviews
1

Took my golden in when she was coughing up blood. They told me the estimate would be 1100-1400 and if there was any...

1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

Bluepearl Veterinary Partners and Banfield Pet Hospital Latest Reviews

Recent published reviews
1

Powhatan, Virginia 23139
November 22, 2019
Virginia Board of Veterinarian Medicine
9960 Maryland Drive
Henrico, Virginia 232...

Read all 154 reviews
4.4

I wanted to adjust what wellness plan I have. But I can't do it in atop, on line, or on the phone mid plan. I have to...

Read all 1687 reviews

Bluepearl Veterinary Partners and Banfield Pet Hospital Products and Services

Most reviewed product and services
  • Bluepearl Veterinary Partners Pet Medical Service (76 reviews)
  • Bluepearl Veterinary Partners Veterinary Surgery (12 reviews)
  • Bluepearl Veterinary Partners Customer Care (5 reviews)
  • Banfield Pet Hospital Pet Medical Service (502 reviews)
  • Banfield Pet Hospital Wellness Plan (398 reviews)
  • Banfield Pet Hospital Pet Vaccination (135 reviews)