PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Banfield Pet Hospital and Bluepearl Veterinary Partners as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Banfield Pet Hospital
Bluepearl Veterinary Partners

Banfield Pet Hospital and Bluepearl Veterinary Partners Overview

Total reviews
1710
166
Company responses
0
0
Issues resolved
5
0

Banfield Pet Hospital and Bluepearl Veterinary Partners Consumer Ratings

Rank
43 out of 367 in Pet Medicine and Veterinary Clinics category
51 out of 367 in Pet Medicine and Veterinary Clinics category
Customer service
37 in category
35 in category
Product or Service Quality
32 in category
33 in category
Location
27 in category
28 in category
Price Affordability
42 in category
49 in category

Banfield Pet Hospital and Bluepearl Veterinary Partners Rating Details

Customer service
1.6 (336 reviews)
1.6 (81 reviews)
Reviewer's quote

Baines may perform surgery frequently, I am dissapointed in the customer service I received and will not be utilizing Banfield service for this surgery as I do not trust the quality care my dog would recieve. I will speak about the service I recieved to others friends and family whom I know who...

Read full review

...and have decided upon pursuing restitution from the facility in an attempt to gain their attention with no corporate success other than a call from a customer service representative calling himself “Dave” who refuses to provide a last name. We were contacted by their insurance carrier requesting Sadie’s medical records which were sent several weeks ago to which there has been no...

Read full review
Product or Service Quality
1.6 (325 reviews)
1.5 (76 reviews)
Reviewer's quote

...If you are serious about quality operations, you will call me. You should be glad that I am taking the time to write this letter. Sincerely Don Frix..

Read full review

...this after we forked over almost $4000 for "emergency" service that really wasn't an emergency. Just that they like to "make up stuff" about your pet to ensure they profit accordingly. Can you say "RIP OFF"..

Read full review
Location
2.9 (284 reviews)
2.6 (25 reviews)
Reviewer's quote

He was able to diagnose my dog woth his thyriod condition after spending large amounts of money on tests at the previous location. I feel that I spend so much money on uneccessary tests everytime I go in because the doctors make things sounds so serious and that my dog cannot live without this or...

Read full review

This review is more about the approach of many Veterinarians, but in particular Blue Pearl in Scottsdale.We brought our cat to Blue Pearl (Sept 2019) after our vet determined that the nasal issue our cat was experiencing was very possibly cancer. This cat was our most favorite pet of all time. We...

Read full review
Price Affordability
1.8 (281 reviews)
1.3 (79 reviews)
Reviewer's quote

...MILLER QUOTED ME A PRICE OF $438. 00 FOR TEST TO BE DONE-yes, $438. 00...

Read full review

...off because I just want to collect refund for and Im proper care of the animals ! I felt I was treated disrespectfully and negligence of my animal at a high price. I also called Better Business Bureau theres not one good report about Blue Pearl the manager was going to give me back my money but she recommend me going through the Insurance company I got nothing after they were taking responsibility but they were just putting me off and...

Read full review

Banfield Pet Hospital and Bluepearl Veterinary Partners Pros and Cons

Pros
  • Some of the staff and one doctor
  • Onsite employees
  • I both like and dislike
  • Veterinarians and staff
  • Er physician and staff
  • There are no lights very unprofessional
Cons
  • Overcharging for services
  • Exploitation of services
  • Exploitation of finances
  • Uncaring blue pearl partners
  • Over unethical business practice
  • Enything about bluepearl veterinary partners

Banfield Pet Hospital and Bluepearl Veterinary Partners Most Positive Reviews

Top rated reviews
5

To everyone that thinks "oh, this problem is all Banfield's fault," let's look at some number. Banfield saw 2.3 MILLION...

Read full review
5

Contrary to some of the other reviews, this hospital was a very good place for us. Our chow developed pyometra which is...

Read full review
5

I take my 3 dogs to the Newbury Park location in California. I only have Dr. An take of my dogs. Every time I go there...

Read full review
5

I took my dog to Blue Pearl and I have gone with a friend several times with their pet when it had some pretty major...

Read full review

Banfield Pet Hospital and Bluepearl Veterinary Partners Most Critical Reviews

Lowest rated reviews
1

I second your emotions right now! I am furious about the treatment of Princess Rose. The Wellness Plan is well, trash. P...

Read full review
1

Took my golden in when she was coughing up blood. They told me the estimate would be 1100-1400 and if there was any...

Read full review
1

We purchased the Wellness Plan for our new puppy. Low monthly payments, free office visits....sounded really appealing....

Read full review
1

Bluepearl Veterinary Partners Louisville Dr. Rizzo. Dee Dee my lab, retriever mix of 6 years had to be euthanized on...

Read full review

Banfield Pet Hospital and Bluepearl Veterinary Partners Latest Reviews

Recent published reviews
1

I wrote an review already about this horrible place called Ban field that killed my baby Vida. I am praying for this pla...

Read full review
No votes

Never, ever take your Dog and or pet to this Horrible place. My 13 year old Dachshund was attacked by a doe last night....

Read full review
No votes

I do not own dog anymore

Read full review
1

Dr Rothenburg at blue Pearl pet hospital misrepresented the facts about a procedures risks. She told us they were less t...

Read full review

Banfield Pet Hospital and Bluepearl Veterinary Partners Products and Services

Most reviewed product and services
  • Banfield Pet Hospital Pet Medical Service (504 reviews)
  • Banfield Pet Hospital Wellness Plan (400 reviews)
  • Banfield Pet Hospital Pet Vaccination (135 reviews)
  • Bluepearl Veterinary Partners Pet Medical Service (79 reviews)
  • Bluepearl Veterinary Partners Veterinary Surgery (13 reviews)
  • Bluepearl Veterinary Partners Customer Care (6 reviews)