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Banfield Pet Hospital

Pet Medicine and Veterinary Clinics
  • 5 ISSUES RESOLVED
  • 1503 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $902 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Onsite employees 4
  • Some of the staff and one doctor 3
  • Personal attention 3
  • I both like and dislike 3
  • Hospital staff 2

Customers don't like

  • Overcharging for services11
  • Exploitation of services8
  • Exploitation of finances7
  • Staff attitude5
  • Very poor and under qualified4
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Bark Busters

Animal Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Long term support as needed 2
  • Excellent trainer 2
  • Are nationwide 1

Customers don't like

  • Poor customer service8
  • Price5
  • Extremely expensive4
  • Poor aftersales service3
  • Not honoring agreement3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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