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Banana Republic

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $182 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Courteous service in finding clothes 2
  • Courteous service 2
  • Prices 1
  • Idea of my clothes when it said i would get them 1

Customers don't like

  • Bad customer service7
  • Website lacking serious functions1
  • Seeing her treat staff badly1
  • Return policy1
  • Readiness to take responsibility1
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Rosewe

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1406 TOTAL REVIEWS
  • $37.7K CLAIMED LOSSES
  • $145 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Very disatisfied 21
  • Prices 4
  • What the dress looked like 2
  • Website designed nice 2
  • Variety of items 2

Customers don't like

  • Poor customer service50
  • Cannot return10
  • Very poor service9
  • Poor quality8
  • Cannot get refund8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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