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Banana Republic

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $182 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Courteous service in finding clothes 2
  • Courteous service 2
  • Prices 1
  • Idea of my clothes when it said i would get them 1

Customers don't like

  • Bad customer service7
  • Website lacking serious functions1
  • Seeing her treat staff badly1
  • Return policy1
  • Readiness to take responsibility1
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Lucky Brand

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $215 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Styles 2
  • Material 2
  • Jeans 2
  • Quality of the leather 1
  • People in the store in both santa monica 1

Customers don't like

  • Quality of the jeans4
  • Customer service4
  • Poor quality2
  • Chatline customer service2
  • Chatline2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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