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Banana Republic

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $187 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Courteous service in finding clothes 2
  • Courteous service 2
  • Prices 1

Customers don't like

  • Bad customer service1
  • Discrimination1
  • New return policy1
  • New store manager1
  • Seeing her treat staff badly1
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 18 ISSUES RESOLVED
  • 1,190 COMPANY RESPONSES
  • 1817 TOTAL REVIEWS
  • $96.6K CLAIMED LOSSES
  • $268 AVERAGE LOSS
4.0
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Customer service 61
  • Low prices 56
  • Clothes look 28
  • Communication 24
  • Quality 20

Customers don't like

  • Incorrect sizing chart19
  • Late delivery18
  • Very poor quality18
  • Items have not been delivered8
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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