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Banana Republic

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $191 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Courteous service in finding clothes 2
  • Courteous service 2
  • Prices 1

Customers don't like

  • Bad customer service4
  • Horrible attitude2
  • New store manager2
  • Lie1
  • Seeing her treat staff badly1
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 14 ISSUES RESOLVED
  • 912 COMPANY RESPONSES
  • 1549 TOTAL REVIEWS
  • $75K CLAIMED LOSSES
  • $245 AVERAGE LOSS
3.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 32
  • Clothes look 28
  • Communication 24
  • Low prices 23
  • Quality 18

Customers don't like

  • Very poor quality38
  • Incorrect sizing chart36
  • Late delivery34
  • Items have not been delivered22
  • Time it takes to receive items20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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