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Balsam Hill

E-commerce
  • 4 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $74.6K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Website 12
  • Beautiful look 6
  • Customer service 4
  • Holiday decor 3
  • Ease of assembly 3

Customers don't like

  • Lack of customer service12
  • Customer service11
  • Defective merchandise7
  • Customer service follow through6
  • Product5
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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2553 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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