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Balsam Hill

E-commerce
  • 4 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $74.6K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website 12
  • Beautiful look 6
  • Customer service 4
  • Holiday decor 3
  • Ease of assembly 3

Customers don't like

  • Lack of customer service12
  • Customer service11
  • Defective merchandise7
  • Customer service follow through6
  • Product5
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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1943 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service18
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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