Balsam Hill vs Frontgate

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Balsam Hill

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $45.6K CLAIMED LOSSES
  • $536 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website 10
  • Beautiful look 6
  • Customer service 4
  • Commercial 3
  • Ease of assembly 3

Customers don't like

  • Lack of customer service26
  • Defective merchandise14
  • Customer service follow through10
  • Product10
  • Quality of merchandise8

Products by Balsam Hill

No items

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Frontgate

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Item i ordered 2
  • Products overall 1
  • Stacking chairs and arm chairs 1

Customers don't like

  • Shipping is so inaccurate3
  • Junk products3
  • Overpriced and poor quality3
  • Poor customer service2
  • Quick to say i am sorry with not resolution2

Products by Frontgate

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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