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Balsam Hill

E-commerce
  • 4 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $74.6K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Website 12
  • Beautiful look 6
  • Customer service 4
  • Holiday decor 3
  • Ease of assembly 3

Customers don't like

  • Lack of customer service12
  • Customer service11
  • Defective merchandise7
  • Customer service follow through6
  • Product5
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Costco

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1104 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service43
  • Costco service4
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Concord, California, United States #1240137

BH is going to have the selection, for sure. But for the money, Costco is a much safer bet, with their return policy and Christmas tree quality.

For what they have, the quality is just as good and far less! But, if you want something different, BH is the way to go.