PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jones Junction and Balise Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jones Junction
Balise Toyota

Jones Junction and Balise Toyota Overview

Total reviews
109
21
Company responses
0
0
Issues resolved
2
0

Jones Junction and Balise Toyota Consumer Ratings

Rank
600 out of 4369 in Dealers category
757 out of 4369 in Dealers category
Customer service
414 in category
557 in category
Product or Service Quality
431 in category
274 in category
Website
562 in category
334 in category
Location
497 in category
278 in category

Jones Junction and Balise Toyota Rating Details

Customer service
1.8 (43 reviews)
1.3 (7 reviews)
Reviewer's quote

I had heard jones was a customer service focused dealership but that was before I met one of their used car salesman Tey. (Maybe Te? Not sure spelling) He started my experience my insisting I drive him in my car to the lot across the street where we had to drive around and "see if the car I wanted...

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They sell junk They sell used cars they buy from auctions and don't service them . Dirty. , bad tires yet they put an inspection sticker on them...

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Product or Service Quality
1.9 (37 reviews)
2.5 (4 reviews)
Reviewer's quote

I will NEVER recommend, buy or have any service there EVER again after that comment. Knowing how frustrated I am without having a car for this length of time, you would think these people would be more understanding and at least nice about things they are saying. They pretty much made it seem like...

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Put down large amount to hold car and was told 30 minutes after that I was unable to get approved for a car loan due to being a cosigner on my sons car, even though I had informed them of this they said there is a good chance I would be approved. They said that by putting down a large deposit it...

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Website
2.5 (37 reviews)
3 (4 reviews)
Reviewer's quote

Went to Jones Dodge/Ram on 11/25/16 to purchase a 2016 Ram 1500 based on an ad from Jones' website. After test driving and having my trade-in appraised (bought new from Jones), was given a final price. This price was approximately $10,000 higher then expected...

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They are very dishonest... Trick u into buying the vehicle... The manager makes agreements and then have his fin ice person involve u and u end up paying a lot more then what u agree on with the store manager... Very disapointed.

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Location
3 (35 reviews)
3.5 (4 reviews)
Reviewer's quote

Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access app. It was total BS.

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This place expects you to buy cars based on their sticker price, that's it. I'm amazed they'd rather see you walk away over 1500$ then to live up to their slogan. You will NOT do better at Balise....

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Jones Junction and Balise Toyota Pros and Cons

Pros
  • Salesperson
  • Selection of vehicles
  • Waiting room
No votes
Cons
  • Poor service
  • Upper management
  • That they do not care about their customers
  • High pressure salesmen

Jones Junction and Balise Toyota Most Positive Reviews

Top rated reviews
5

How we came to know about Jones Junction was when my husband who's working as a medical transport heard this on the...

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3.6

They are very dishonest... Trick u into buying the vehicle... The manager makes agreements and then have his fin ice...

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5

They took care of me for Texas titan. Best deal. Best salesman. Ask for ray. I have bought 2 trucks from them. They...

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No votes

Jones Junction and Balise Toyota Most Critical Reviews

Lowest rated reviews
1

They damaged my 2014 Subaru Legacy's rear bumper's paint, damaged/gouged my alloy wheel during the tire change, got a...

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1

I WILL NEVER USE BALISE TOYOTA FOR SERVICE AGAIN
A day before I was to go away on our anniversary I went to Balise Toyot...

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1

After buying a car from Jones and reading these reviews I was already upset about getting ripped off from them and now...

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1

I enquired about leasing a 2016 Toyota Sienna and what it entails. I loved the idea at first. I was told that my...

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Jones Junction and Balise Toyota Latest Reviews

Recent published reviews
3.3

Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access...

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No votes

Personally, I am very unsatisfied and unconfident in the service group at Balise Toyota and I would like to explain...

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No votes

I bought a car that Jones Junction August 24th. The car had 3 chips in the hood which the finance manager agreed to...

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1

Put down large amount to hold car and was told 30 minutes after that I was unable to get approved for a car loan due to...

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Jones Junction and Balise Toyota Products and Services

Most reviewed product and services
  • Jones Junction Oil Change (21 reviews)
  • Jones Junction Customer Care (10 reviews)
  • Jones Junction Sales Representative (7 reviews)