PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Xlibris and Balboa Press as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Xlibris
Balboa Press

Xlibris and Balboa Press Overview

Total reviews 546 1
Company responses 0 0
Issues resolved 1 0

Xlibris and Balboa Press Consumer Ratings

Rank
176 out of 497 in Periodicals & Publishing category
206 out of 497 in Periodicals & Publishing category
Customer service
100 in category
188 in category
Product or Service Quality
109 in category
183 in category
Website
120 in category
203 in category
Price Affordability
140 in category
115 in category

Xlibris and Balboa Press Rating Details

Customer service
1.5 (188 reviews)
1 (1 review)
Reviewer's quote

...No replies on the matter, just the usual "mail to the customer service or give us a call"...

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The marketing rep sent me the clause that states that once I approve this service I'm not entitled to any refund. Not only did I receive an amateurishly written press release, I had to pay the editor for revising it and I'm not entitled to any refund! I would also like to mention that I don't...

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Product or Service Quality
1.6 (186 reviews)
1 (1 review)
Reviewer's quote

...I had to pay for that service, it sounded like almost sure thing. In all fairness I must say Xlibris did an outstanding job on the jacket of my book. But I don't want anymore to do with them..

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No items

Website
1.9 (176 reviews)
1 (1 review)
Reviewer's quote

I recently renewed my website (www. budhunton. com) and it stopped working about a week or so ago...

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Price Affordability
1.6 (175 reviews)
2 (1 review)
Reviewer's quote

So far, I paid over $10,000 for these services! About two weeks ago, I received another call from Tony McMillan, trying to offer me yet another service at a price, of course, which I informed him that I was not going to pay for anything else because I was flat broke! At present, one copy of my book...

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No items

Xlibris and Balboa Press Pros and Cons

Pros
  • Ripp off
  • Published book
  • Getting the book published
No votes
Cons
  • Poor customer service
  • Give you the run around
  • Unresponsive to customer needs after they got your money
  • Poor quality of the press release

Xlibris and Balboa Press Most Positive Reviews

Top rated reviews
5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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No votes
5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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No votes

Xlibris and Balboa Press Most Critical Reviews

Lowest rated reviews
1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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1.4

Dear Sir/Madam,
My name is Shoshi Herscu, an Israeli woman whose book Mass Awakening was recently released by Balboa Pres...

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1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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No votes

Xlibris and Balboa Press Latest Reviews

Recent published reviews
No votes

You know it is crazy when a company takes my money and doesn't respond in any sort of way... all my information is up...

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No votes
1

I tell you, that you have a way to try and cover the wrong that you do to people.... out of 8 stories you publish one...

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No votes

Xlibris and Balboa Press Products and Services

Most reviewed product and services
  • Xlibris Publishing Service (303 reviews)
  • Xlibris Book (27 reviews)
  • Xlibris Premium Publishing Service (6 reviews)
  • Balboa Press Press Release Writing Service (1 review)