PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Balboa Press and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Balboa Press
Xlibris

Balboa Press and Xlibris Overview

Total reviews 1 546
Company responses 0 0
Issues resolved 0 1

Balboa Press and Xlibris Consumer Ratings

Rank
202 out of 491 in Periodicals & Publishing category
174 out of 491 in Periodicals & Publishing category
Diversity of Products or Services
55 in category
146 in category
Advertised vs Delivered
169 in category
122 in category
Customer service
209 in category
109 in category
Website
222 in category
132 in category

Balboa Press and Xlibris Rating Details

Diversity of Products or Services
3 (1 review)
1.8 (166 reviews)
Reviewer's quote

Dear Sir/Madam,My name is Shoshi Herscu, an Israeli woman whose book Mass Awakening was recently released by Balboa Press (https://www.balboapress.com/).I'm complaining about the press release that I purchased from this publisher.I've purchased the web-optimized press release believing what was...

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For the next month or so, every time he called, it cost me more money! Since I didn't have the cash, I had to use my credit cards to pay for all the services he talked me into getting, among them, putting the book into book fairs nationally and abroad (so far, three or four have been postponed...

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Advertised vs Delivered
1 (1 review)
1.4 (151 reviews)
Reviewer's quote

No items

I want delivered to my address within 2 weeks: a copy of our contract, a letter of direction to Amazon releasing sales figures to me and spreedsheets of the sales of my books from date of release in 2012 to current date. My address is: Peggy Poston 11862 S. Foothills Blvd PMB 501 Yuma, Az...

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Customer service
1 (1 review)
1.5 (188 reviews)
Reviewer's quote

No items

...No replies on the matter, just the usual "mail to the customer service or give us a call"...

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Website
1 (1 review)
1.9 (176 reviews)
Reviewer's quote

No items

I recently renewed my website (www. budhunton. com) and it stopped working about a week or so ago...

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Balboa Press and Xlibris Pros and Cons

Pros
No votes
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Poor quality of the press release
  • Poor customer service
  • Give you the run around
  • Unresponsive to customer needs after they got your money

Balboa Press and Xlibris Most Positive Reviews

Top rated reviews
No votes
5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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No votes
5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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Balboa Press and Xlibris Most Critical Reviews

Lowest rated reviews
1.4

Dear Sir/Madam,
My name is Shoshi Herscu, an Israeli woman whose book Mass Awakening was recently released by Balboa Pres...

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1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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No votes
1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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Balboa Press and Xlibris Latest Reviews

Recent published reviews
No votes
No votes

You know it is crazy when a company takes my money and doesn't respond in any sort of way... all my information is up...

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No votes
1

I tell you, that you have a way to try and cover the wrong that you do to people.... out of 8 stories you publish one...

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Balboa Press and Xlibris Products and Services

Most reviewed product and services
  • Balboa Press Press Release Writing Service (1 review)
  • Xlibris Publishing Service (303 reviews)
  • Xlibris Customer Care (45 reviews)
  • Xlibris Book (27 reviews)