Baers Furniture vs Lazboy

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Baers Furniture

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 86 TOTAL REVIEWS
  • $73.5K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Style of furniture 3
  • Purchase experience was very good 2
  • Salesman was great 2
  • Showroom appearance of furniture 2
  • Table 1

Customers don't like

  • Customer service9
  • Customer service department8
  • No return phone calls8
  • Service timetable4
  • Zero customer service4

Products by Baers Furniture

No items

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Lazboy

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 147 COMPANY RESPONSES
  • 678 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3
  • That it once was a good brand 3

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8

Products by Lazboy

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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