PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bad Boy Furniture and The Brick as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bad Boy Furniture

Bad Boy Furniture

Has verified representatives
1.6
The Brick

The Brick

1.7
Bad Boy Furniture
The Brick

Bad Boy Furniture and The Brick Overview

Total reviews
370
293
Company responses
33
0
Issues resolved
2
4

Bad Boy Furniture was first mentioned on PissedConsumer on Jan 29, 2008 and since then this brand received 370 reviews. It is 77 reviews more than The Brick received since Apr 8, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Bad Boy Furniture customer support team and The Brick customer service.

Bad Boy Furniture and The Brick Consumer Ratings

Rank
356 out of 2128 in Furniture and Decor category
318 out of 2128 in Furniture and Decor category
Customer service
298 in category
211 in category
Staff
301 in category
241 in category
Reliability
269 in category
196 in category

According to consumer ratings and reviews, The Brick ranks 38 points higher in the Furniture and Decor category than Bad Boy Furniture. People gave Bad Boy Furniture 1.1 stars for Customer service criterion in Furniture and Decor category and it is 296 points higher than the worst rated brand in this category. At the same time, The Brick was rated 1.5 stars for Customer service criterion in this category and it is 383 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that The Brick has a higher rating than Bad Boy Furniture. Regarding Reliability criterion, consumers gave Bad Boy Furniture 1.1 stars and it is 55% greater than other in category. The Brick however was rated 1.4 stars and it is 67% greater than other in category.

Bad Boy Furniture and The Brick Rating Details

Customer service
1.1 (154 reviews)
1.5 (160 reviews)
Reviewer's quote

With this being said, i am beyond discusted with the "customer" service if you want to call it that. I clearly see that once you have sold items from your store then you no longer feel obligated to assist your past customers. This is where you are wrong as now you have lost us as a customer & you...

Angie P

I tried calling The Brick King and State Repair Customer Service 26 times over a week. They put me on hold for 10 minutes and 27 seconds, then the line was disconnected. Finally got hold of someone in the store, who said they would get a in touch with King and State; learned that even the Brick...

Edinson
Staff
1.4 (143 reviews)
1.7 (150 reviews)
Reviewer's quote

...As a former mayor Lastman should have more control of his staff promises and less time on TV. I am so upset and disappointed ..

Bea

...I gave eden a good review as I thought she was a great salesperson she is a liar like the rest of the staff. Go shop elsewhere do not waste your money on cheap crap..

Sandra y
Reliability
1.1 (132 reviews)
1.4 (127 reviews)
Reviewer's quote

We bought a washer from Bad boy almost two years ago. It came with factory warranty and also we bought extended warranty as recommended by the sales person. Since using it December 2017, a regular load takes about 2 and a half hours to do and a quick load takes about 1 hour. We thought it was...

Hasena

...V but after reading negative reviews concerning the reliability of this product I decided that I wanted a different brand of T. V that had more favorable ratings. The Brick will do absolutely nothing to help once they have your money...

PissedConsumer845106

Bad Boy Furniture and The Brick Pros and Cons

Pros
  • Furniture
  • Choice
  • Sales rep
  • Proximity to my home
  • Staff in the store were very pleasant
  • Shitty
Cons
  • Customer service
  • Poor quality
  • Service
  • Customer service
  • Way the customer service was not helpful at all
  • Warranty coverage misinformation

Bad Boy Furniture and The Brick Most Positive Reviews

Top rated reviews
5

Do not buy from them.......(period ) trust me on this u dont want to find out.

5

I just finished buying a TV at the beacon hill brick. MOE my sales representative was guinely happy to help me. He was w...

Bad Boy Furniture and The Brick Most Critical Reviews

Lowest rated reviews
1

Purchased a $150 warranty from Bad boys with the promise they would cover most damages for 5 years the so called 5 year...

1

Absolutely HORRIBLE customer service at The Brick Richmond Hill! Sales Rep Salma ordered a double bed for me instead of...

Bad Boy Furniture and The Brick Latest Reviews

Recent published reviews
1.7

We bought a washer from Bad boy almost two years ago. It came with factory warranty and also we bought extended warranty...

Read all 370 reviews

I bought a bedroom set and mattress. I could not sleep on the mattress and they would not exchange after one nite. The...

Read all 293 reviews

Bad Boy Furniture and The Brick Products and Services

Most reviewed product and services
  • Bad Boy Furniture Customer Care (51 reviews)
  • Bad Boy Furniture Shipping Service (26 reviews)
  • Bad Boy Furniture Sales Manager (18 reviews)
  • The Brick Customer Care (51 reviews)
  • The Brick Warranty (19 reviews)
  • The Brick Shipping Service (14 reviews)