PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bad Boy Furniture and Leons Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bad Boy Furniture
Leons Furniture

Bad Boy Furniture and Leons Furniture Overview

Total reviews 430 47
Company responses 42 0
Issues resolved 2 1

Bad Boy Furniture and Leons Furniture Consumer Ratings

Rank
427 out of 1549 in Furniture and Decor category
469 out of 1549 in Furniture and Decor category
Customer service
336 in category
289 in category
Reliability
314 in category
289 in category
Exchange, Refund and Cancellation Policy
304 in category
270 in category
Product or Service Quality
337 in category
361 in category

Bad Boy Furniture and Leons Furniture Rating Details

Customer service
1.1 (195 reviews)
1.3 (28 reviews)
Reviewer's quote

...Absolutely horrible customer service..

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...Once we proved it was faulty we waited for 30 minutes at customer service for our refund. Nobody knew how to do it. They said it would be done asap the next day...

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Reliability
1.1 (167 reviews)
1.2 (28 reviews)
Reviewer's quote

They live up to their Bad Boy name! They are the worst! Over 3 months ago I saw a floor model Bosch 300 washer dryer set that I wanted to purchase. The salesperson Angela said the floor model was not available but because of my urgency that the set could be delivered in about 2 weeks. I clearly...

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Called king and state warranty and after 1.5 hour wait the other line clicked as if it hung up. I tried calling again and after another 20 mins it hung up again. The next day i tried again and same run around. So after I called Leons again they finally got someone to call me from the warranty...

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Exchange, Refund and Cancellation Policy
1.1 (165 reviews)
1.2 (25 reviews)
Reviewer's quote

...since I didn't have the product yet and neither does badboy I didnt think would be an issue getting a refund like in most store there is no issue...

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Instead of replacing the fridge as explained by the salesman and stipulated in their insurance policy, King & State blocked my phone number, ignored my email, and refused to replace my broken fridge. I went back to Leon's Furniture and ordered a new fridge. They were supposed to deliver it to...

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Product or Service Quality
1.3 (164 reviews)
1.2 (23 reviews)
Reviewer's quote

...BADBOY needs to change their business approach and customer service to reflect fairness!..

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...For added protection, we purchased the extended warranty for in excess of $800 dollars for 5 yrs of service. Ever since that purchase, the experience with the Brick, and even more so with King and State has been abysmal. Year one did not pose any issues...

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Bad Boy Furniture and Leons Furniture Pros and Cons

Pros
  • No pros
  • Price
  • Furniture
  • Location
  • Sales person was wonderful
  • Never had an issue with furniture
Cons
  • Customer service
  • Service
  • Poor quality
  • Terrible warranty with king & state
  • Terrible warranty
  • Terrible warranty with king&state

Bad Boy Furniture and Leons Furniture Most Positive Reviews

Top rated reviews
5

Do not buy from them.......(period ) trust me on this u dont want to find out.

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4.3

My hubby & I went to buy a couch. Never had we bought one together and we tried all of them.... some were too soft so we...

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5

All I see here are customers who failed to read the terms and conditions on their warranty brochure OR theirs sales invo...

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No votes

Bad Boy Furniture and Leons Furniture Most Critical Reviews

Lowest rated reviews
1

Purchased a $150 warranty from Bad boys with the promise they would cover most damages for 5 years the so called 5 year...

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1

Store location : Cornwall Ontario Salesperson: Ryan L Manager Phil M On the last week of October 2016 I purchased a...

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1

Purchased a dining set from their store near Kennedy and Lawrence. Their sales person was friendly and helpful, everythi...

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1

We purchased a $2949 KITCHEN AID (WHIRLPOOL) oven from Leon's Furniture in Orillia Ontario March 5 2016. We also...

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Bad Boy Furniture and Leons Furniture Latest Reviews

Recent published reviews
1

Bought a couch. The framing on one of the pieces completely broke. I sent it in for repair and they did a horrible job...

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1

Certain delivery times and dates were set on the purchase date. They have bumped the date to one whole month later for...

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1

Good Day, I know there are a lot of issues with COVID. I had purchased a tv stand with fireplace. It should have been...

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1

Called king and state warranty and after 1.5 hour wait the other line clicked as if it hung up. I tried calling again...

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Bad Boy Furniture and Leons Furniture Products and Services

Most reviewed product and services
  • Bad Boy Furniture Shipping Service (31 reviews)
  • Bad Boy Furniture Sales Manager (18 reviews)
  • Bad Boy Furniture Furniture Warranty (9 reviews)
  • Leons Furniture Warranty (5 reviews)
  • Leons Furniture Sofa (2 reviews)