PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bad Boy Furniture and Leons Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bad Boy Furniture
Leons Furniture

Bad Boy Furniture and Leons Furniture Overview

Total reviews 499 241
Company responses 42 0
Issues resolved 5 8

Bad Boy Furniture and Leons Furniture Consumer Ratings

Rank
628 out of 2283 in Furniture and Decor category
533 out of 2283 in Furniture and Decor category
Customer service
525 in category
374 in category
Reliability
501 in category
369 in category
Exchange, Refund and Cancellation Policy
489 in category
334 in category
Product or Service Quality
518 in category
461 in category

Bad Boy Furniture and Leons Furniture Rating Details

Customer service
1.1
(240 reviews)
1.4
(110 reviews)
Reviewer's quote

Long wait times with customer service up to forty minutes . Waited 8 months for delivery yet they charged my credit card from day one not when items ship. Exchanged an appliance for a cheaper model and they refused to refund me the difference in price...

Read full review

Worse customer service I have ever experienced. They have mislead us from the beginning with the warranty and now we are left with an irreparable fridge thats only a little 3 years old..

Read full review
Reliability
1.1
(209 reviews)
1.4
(99 reviews)
Reviewer's quote

Stove was in stock and suppose to be delivered in June. Not!! have been in contact with main office since June texting with a person named Evan. We have asked to be given options for another stove that is in stock at the same valued price, he has only shown us a stove that is less than value. ANGRY

Read full review

...My faith in Leons integrity, honesty and reliability has been completely restored. As I said before I always believed that Leons was and is a very reputable organization and they proved that. I have received a phone call from Leons Merchandising Manager at 201 Britannia Rd...

Read full review
Exchange, Refund and Cancellation Policy
1.1
(205 reviews)
1.5
(98 reviews)
Reviewer's quote

I've officially asked for a refund in response to the last email and have received no response, what makes me absolutely livid is that we've been given false estimates for months. No transparency whatsoever. I feel completely scammed, and I'm someone who firmly believes in patience and in giving...

Read full review

10% Policy at Leons is not disclosed at time of sale , buyer should be aware. If you have to return an item, they will charge you 10 % of the purchase price of the item. You will not get a copy of that policy on paper from any store...

Read full review
Product or Service Quality
1.3
(201 reviews)
1.5
(97 reviews)
Reviewer's quote

I bought a fridge in Dec 20 from Bad boys got delivery of it at the end of Feb21, plugged it in and it didn't work service man came out to look at it and said it was unrepairable so Bad Boys ordered me another one, at least they said they did, It is now the end of Oct 21 still haven't seen my...

Read full review

Really disgusted by their service :sarcastic: Bought 3 beds, expected delivery was 6-10 weeks which is already long. After 8 weeks, we call them and learn that the delivery is called off by not days...

Read full review

Bad Boy Furniture and Leons Furniture Pros and Cons

Pros
  • No pros
  • Sales people and customer service at the actual store
  • Price
  • Close to my home
  • Sales person was wonderful
  • Promises never completed
Cons
  • Customer service
  • Service
  • Feeling cheated and ripped off
  • Customer care- rude
  • Customer service
  • Terrible warranty with king & state

Bad Boy Furniture and Leons Furniture Most Positive Reviews

Top rated reviews
5

Do not buy from them.......(period ) trust me on this u dont want to find out.

Read full review
4.9

Dear Sir/Madam
I am very sorry to bother you Sir, but I have no recourse in this matter anymore, and I think you should k...

Read full review
5

All I see here are customers who failed to read the terms and conditions on their warranty brochure OR theirs sales invo...

Read full review
4.8

My issue with the company is that I should have Been contacted by one of your representatives to inform me of the delay...

Read full review

Bad Boy Furniture and Leons Furniture Most Critical Reviews

Lowest rated reviews
1

Bad Boy at [1255 Finch Ave W, North York, ON M3J 2G4] wants to steal my hard-earned money.

I went to this store and bou...

Read full review
1

Really disgusted by their service Sarcastic Bought 3 beds, expected delivery was 6-10 weeks which is already long....

Read full review
1

Stove was in stock and suppose to be delivered in June. Not!! have been in contact with main office since June texting...

Read full review
1

Order a sectional 2018
Got a call that one of my lazy boy was sold to a client that returned a damaged one
5 months later...

Read full review

Bad Boy Furniture and Leons Furniture Latest Reviews

Recent published reviews
1

HORRIBLE BUSINESS~~~~Instead of providing the Gold Warranty you buy this business does all the can to ensure they do not...

Read full review
No votes

Dont buy from here this is an AWFUL company with shady sales tactics. I uploaded another review to show you guys that th...

Read full review
2.2

Long wait times with customer service up to forty minutes . Waited 8 months for delivery yet they charged my credit...

Read full review
1

I guess they dont care.Have not heard anything from them.Will never even go into one of their stores again.

Read full review