PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craigslist and Backpage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Craigslist
Backpage

Craigslist and Backpage Overview

Total reviews
1767
812
Company responses
0
0
Issues resolved
2
2

Craigslist and Backpage Consumer Ratings

Rank
31 out of 723 in Advertising category
23 out of 723 in Advertising category
Customer service
21 in category
13 in category
Website
30 in category
23 in category
Product or Service Quality
14 in category
12 in category
Diversity of Products or Services
21 in category
19 in category

Craigslist and Backpage Rating Details

Customer service
1.5 (388 reviews)
2.3 (159 reviews)
Reviewer's quote

...Im extremely mad that I cant get in touch with anyone every time I call customer service..

Read full review

...credits!!!!I attempted to contact them and spoke to someone regarding the issue on live chat only to be called names such as retard by there so called customer service department>I am considering getting a lawyer to further investigate this so called Backpage. com ***! And furthermore whomever I spoke to went on to say they never heard of anyone by my email...

Read full review
Website
2.1 (340 reviews)
2.8 (208 reviews)
Reviewer's quote

Hello, About 2 weeks ago, I was looking an apartment to rent In Honolulu, Hawaii from your website Craigslist. After that, there were 3 different email and phone sent me mails and messages to pay deposit and the first month payment, and one of them pretend they rent the apartment through Airbnb....

Read full review

...Also, the website that they recommend to users to go buy Backpage credits with credit/debit/gift card rips you off and never gives you your credits. I've messaged backpage and this website about the issue and I never received my credits. ..

Read full review
Product or Service Quality
1.8 (292 reviews)
2.3 (142 reviews)
Reviewer's quote

...Poor customer service!..

Read full review

...I tried to report this three individuals to backpage, but they seem to only care about "protecting minors" and not the quality / correctness of what people are advertising. good luck..

Read full review
Diversity of Products or Services
2.2 (280 reviews)
2.6 (190 reviews)
Reviewer's quote

...$1,200 to send her I just sent her 1600 and that's all I was supposed to pay and she sent me an email saying that she can't go against the guidelines of the services but I need to take care of it and there was nothing she could do so I emailed her back and told her that I can't take care of it I'll just take my money back and I haven't heard nothing ever since...

Read full review

...If it is the person you saw on the pictures I suggest you make sure what they told you on the phone matches the payment for expected services. I bet you get quoted reasonable only To be hit for an outrageous upswell Watch out..

Read full review

Craigslist and Backpage Pros and Cons

Pros
  • No help
  • Will wait and see
  • It is very confusing
  • Useability of site
  • Ease of use
  • Encounter
Cons
  • Customer service
  • No human for customer service
  • Non - existent support
  • Ripped off
  • Scammed
  • Got robbed

Craigslist and Backpage Most Positive Reviews

Top rated reviews
5

Horrible babysitter. Green bay and east depere area. Beware. Camilla campen is her name. Seems nice and she's cheap. I...

Read full review
5

She goes by Bree in Dallas Texas her description and pictures were not even close to who she was. After telling her I wa...

Read full review
5

I clean houses. I posted an ad on Craigslist. I got some nut who needs a physio therapist, and didn't want to pay one....

Read full review
5

RE: 612 413 **** ---FALSE CLAIM!! FALSE REVIEWS! DEFINATE SLANDER!!---- " WHOEVER" IS WRITTING THESE FALSE CLAIMS AND...

Read full review

Craigslist and Backpage Most Critical Reviews

Lowest rated reviews
1

I posted an ad in the personals on craigslist seeking a female companion. Immediately some guy starts sending me in my...

Read full review
1

Charged credit card eith out authorization. I put in New credit card to be charged and it been charging old credit card...

Read full review
1

My boyfriend and I decided that we wanted a male pug puppy, so we began to look on Craigslist, we found a woman who was...

Read full review
1

A girl took my money and ran with the driver, it's very funny, that was my first try

Read full review

Craigslist and Backpage Latest Reviews

Recent published reviews
No votes

Cant send replies to job listings.

Read full review
1

alice insisted on payment up front, and never showed. its happened 50% or more of the time i used this site.

Read full review
1

Its terrible that your house listing for credit card NOT ACCEPTED FOR TWO CARDS!!!
ALSO YOUR CUSTOMER PHONE NUMBER I COUL...

Read full review
5

Moved to Indianapolis and instantly was searching for a basic *** heard abou back page from a friend. I initially...

Read full review

Craigslist and Backpage Products and Services

Most reviewed product and services
  • Craigslist Advertisement (329 reviews)
  • Craigslist Account (124 reviews)
  • Craigslist Website (112 reviews)
  • Backpage Advertisement (90 reviews)
  • Backpage Account (44 reviews)
  • Backpage Website (27 reviews)