PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Target and Babies R Us as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Target
Babies R Us

Target and Babies R Us Overview

Total reviews
2728
198
Company responses
0
0
Issues resolved
27
0

Target and Babies R Us Consumer Ratings

Rank
69 out of 332 in Supermarkets and Malls category
39 out of 275 in Kids' Stores category
Customer service
72 in category
42 in category
Website
54 in category
37 in category
Discounts and Special Offers
55 in category
39 in category
Exchange, Refund and Cancellation Policy
50 in category
35 in category

Target and Babies R Us Rating Details

Customer service
1.5 (710 reviews)
1.4 (72 reviews)
Reviewer's quote

Dear Customer Service Representative, I writing to you due to unclear advertising practice by your company. I recently placed an order thru the app so I could drive up and pick up. Order number 1066982343809...

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Ugh! So I call customer service to get it updated and ask about the giftcard. The representative basically said I was screwed because the program ended 2 weeks ago. Ok but I created my registry in October! I was reviewing online and seen on the babies r us website that the giftcards would be issued...

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Website
2.2 (591 reviews)
2.2 (68 reviews)
Reviewer's quote

...The customer service rep said that masks were highly recommended, and said that this policy was stated on Target's website. I didn't see any signage at the store itself. I ask Target to reconsider its COVID19 policy to ensure everyone in the store is safe...

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I ordered a car seat from your website. As I was putting my address in it auto populated. Once my order was complete I noticed that my house number was not on the confirmation...

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Discounts and Special Offers
2.3 (522 reviews)
1.8 (62 reviews)
Reviewer's quote

No special hour of shopping for those who cant wear mask..

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I don't want to wait 2 weeks for the actual card to come in because the item I'm trying to order is special order and will take 6-8 weeks to get in. I asked if I could go into the store and they could look up there and was told no. This is so frustrating and ridiculous! The only reason I applied...

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Exchange, Refund and Cancellation Policy
2.1 (515 reviews)
1.6 (58 reviews)
Reviewer's quote

...If this is a policy why was there no signs anywhere in the cards in any of the locations saying this. Why was i able to check them out if this was a true policy. Because of this you're losing my business taking all my shopping at walmart..

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...I need a refund for the remaining balance or an item of my choice from babiesrus to cover my $60. 00 balance. I am a new mom and they just cheated me for my money, they are a multi billion dollar cooperation who have business around the world how could they just steal people money...

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Target and Babies R Us Pros and Cons

Pros
  • Merchandise
  • Prices
  • Convenience
  • In store customer service
  • Horrendous
  • Employees at other times
Cons
  • Customer service
  • Rude employees
  • Customer service sucks
  • Customer service
  • Customer service wasting my time
  • False advertising

Target and Babies R Us Most Positive Reviews

Top rated reviews
5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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4.9

My husband and I are in the process of adopting. We have had to purchase a lot of items both in the furniture area but...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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4.8

I wanted to take an item off my sisters registry because I bought it off amazon so i didnt want anyone else buying it...

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Target and Babies R Us Most Critical Reviews

Lowest rated reviews
1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1

I had a HORRIBLE experience at BabiesRUs. I went into the store to buy a gift for a friend off the registry. The item...

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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1

This is by far THE WORST experience I have EVER had and they have made enjoying the decorating part of pregnancy...

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Target and Babies R Us Latest Reviews

Recent published reviews
1

Target!! CEASE AND DESIST YOUR MANDATORY MASK POLICY. There is NO statutory law, no municipal code and no executive orde...

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No votes

I need to ship a crib ASAP could you help by giving me an approximate ship cost going from zip code 28078 to Cherokee...

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5

I received the set and the pump was defective on the shampoo bottle causing
Me to waste it and take longer than 8 minutes...

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3.4

Phone number no longer works
How do I redeem my gift card

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Target and Babies R Us Products and Services

Most reviewed product and services
  • Target Customer Care (201 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (160 reviews)
  • Babies R Us Customer Care (26 reviews)
  • Babies R Us Shipping Service (14 reviews)
  • Babies R Us Gift Card (5 reviews)