PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Target and Babies R Us as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Target
Babies R Us

Target and Babies R Us Overview

Total reviews 2794 197
Company responses 0 0
Issues resolved 28 0

Target and Babies R Us Consumer Ratings

Rank
76 out of 350 in Supermarkets and Malls category
44 out of 281 in Kids' Stores category
Customer service
65 in category
43 in category
Website
63 in category
34 in category
Discounts and Special Offers
58 in category
42 in category
Exchange, Refund and Cancellation Policy
53 in category
32 in category

Target and Babies R Us Rating Details

Customer service
1.5 (743 reviews)
1.4 (72 reviews)
Reviewer's quote

I called online customer service they said that the store in Jackson does have the TV in stock and they don't know why they cancelled my order, but they couldn't do anything about it. I then asked to speak with the manager and I waited for about 30 minutes on the phone and never spoke with anyone....

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Ugh! So I call customer service to get it updated and ask about the giftcard. The representative basically said I was screwed because the program ended 2 weeks ago. Ok but I created my registry in October! I was reviewing online and seen on the babies r us website that the giftcards would be issued...

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Website
2.2 (613 reviews)
2.2 (68 reviews)
Reviewer's quote

...I checked and double checked on the website and it said that the store had it in stock. It was in aisle 13B. It also said that I had to come to the store inside to purchase it...

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I ordered a car seat from your website. As I was putting my address in it auto populated. Once my order was complete I noticed that my house number was not on the confirmation...

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Discounts and Special Offers
2.3 (542 reviews)
1.8 (62 reviews)
Reviewer's quote

On this order there was a special promotion "Spend $50 get $15 gift card with same-day order services" I carefully selected the appropriate items and made sure it was over the $50 in my cart. I placed the order and picked up the next day as I never got notice it was ready. Not sure what was up with...

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I don't want to wait 2 weeks for the actual card to come in because the item I'm trying to order is special order and will take 6-8 weeks to get in. I asked if I could go into the store and they could look up there and was told no. This is so frustrating and ridiculous! The only reason I applied...

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Exchange, Refund and Cancellation Policy
2.1 (535 reviews)
1.6 (58 reviews)
Reviewer's quote

Refuse to refund unused, unopened Switch digital version less than 10 hours after order. 3 hours of useless telephone conversation..

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...I need a refund for the remaining balance or an item of my choice from babiesrus to cover my $60. 00 balance. I am a new mom and they just cheated me for my money, they are a multi billion dollar cooperation who have business around the world how could they just steal people money...

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Target and Babies R Us Pros and Cons

Pros
  • Prices
  • Merchandise
  • Convenience
  • In store customer service
  • Horrendous
  • Employees at other times
Cons
  • Customer service
  • Rude employees
  • Customer service sucks
  • Customer service
  • Customer service wasting my time
  • False advertising

Target and Babies R Us Most Positive Reviews

Top rated reviews
5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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4.9

My husband and I are in the process of adopting. We have had to purchase a lot of items both in the furniture area but...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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4.8

I wanted to take an item off my sisters registry because I bought it off amazon so i didnt want anyone else buying it...

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Target and Babies R Us Most Critical Reviews

Lowest rated reviews
1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1

I had a HORRIBLE experience at BabiesRUs. I went into the store to buy a gift for a friend off the registry. The item...

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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1

This is by far THE WORST experience I have EVER had and they have made enjoying the decorating part of pregnancy...

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Target and Babies R Us Latest Reviews

Recent published reviews
3.4

I lost my credit target card an can not speak to a human being crazy

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No votes

I need to ship a crib ASAP could you help by giving me an approximate ship cost going from zip code 28078 to Cherokee...

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1

Went to Target to purchase a tablet, when I got to the electronics department I found the tablet I wanted, (which was...

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3.4

Phone number no longer works
How do I redeem my gift card

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Target and Babies R Us Products and Services

Most reviewed product and services
  • Target Manager (165 reviews)
  • Target Gift Card (162 reviews)
  • Target Cashier (107 reviews)
  • Babies R Us Shipping Service (14 reviews)
  • Babies R Us Gift Card (5 reviews)
  • Babies R Us Rewards Program (4 reviews)