PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Babies R Us and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Babies R Us
Target

Babies R Us and Target Overview

Total reviews 198 2746
Company responses 0 0
Issues resolved 0 27

Babies R Us and Target Consumer Ratings

Rank
38 out of 277 in Kids' Stores category
71 out of 333 in Supermarkets and Malls category
Customer service
40 in category
63 in category
Website
34 in category
56 in category
Price Affordability
47 in category
56 in category
Discounts and Special Offers
39 in category
55 in category

Babies R Us and Target Rating Details

Customer service
1.4 (72 reviews)
1.5 (717 reviews)
Reviewer's quote

Ugh! So I call customer service to get it updated and ask about the giftcard. The representative basically said I was screwed because the program ended 2 weeks ago. Ok but I created my registry in October! I was reviewing online and seen on the babies r us website that the giftcards would be issued...

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...She refused to give me her employee ID! She was not helpful and she needs to take a customer service training because she is the worst manager I have met! I am very dissatisfied with her service. She currently works at the Irving North store! She gives a bad name to Target..

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Website
2.2 (68 reviews)
2.2 (596 reviews)
Reviewer's quote

I ordered a car seat from your website. As I was putting my address in it auto populated. Once my order was complete I noticed that my house number was not on the confirmation...

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your website DOES NOT ALLOW FOR TRACKING AN ONLINE ORDER. It sucks!..

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Price Affordability
2.1 (63 reviews)
2.7 (511 reviews)
Reviewer's quote

...told me to send it back and i would receive another coupon of the price for the mattress and now its $50 again. This is totally crop, telling people lies and all. I wont be shopping here anymore...

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...(2) the games required “paid monthly membership” to play, (3) the code, after enter into the system, cannot terminate for refund, (4)target will not price match ANY stores! It’s only been TWO days, my son and I brought it back, we were told that’s it’s not possible to get my $50 back, even after the facts stated above. So if requested a store credit, AGAIN it’s...

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Discounts and Special Offers
1.8 (62 reviews)
2.3 (526 reviews)
Reviewer's quote

I don't want to wait 2 weeks for the actual card to come in because the item I'm trying to order is special order and will take 6-8 weeks to get in. I asked if I could go into the store and they could look up there and was told no. This is so frustrating and ridiculous! The only reason I applied...

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On this order there was a special promotion "Spend $50 get $15 gift card with same-day order services" I carefully selected the appropriate items and made sure it was over the $50 in my cart. I placed the order and picked up the next day as I never got notice it was ready. Not sure what was up with...

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Babies R Us and Target Pros and Cons

Pros
  • In store customer service
  • Horrendous
  • Employees at other times
  • Merchandise
  • Prices
  • Convenience
Cons
  • Customer service
  • Customer service wasting my time
  • False advertising
  • Customer service
  • Rude employees
  • Customer service sucks

Babies R Us and Target Most Positive Reviews

Top rated reviews
4.9

My husband and I are in the process of adopting. We have had to purchase a lot of items both in the furniture area but...

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5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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4.8

I wanted to take an item off my sisters registry because I bought it off amazon so i didnt want anyone else buying it...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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Babies R Us and Target Most Critical Reviews

Lowest rated reviews
1

I had a HORRIBLE experience at BabiesRUs. I went into the store to buy a gift for a friend off the registry. The item...

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1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1

This is by far THE WORST experience I have EVER had and they have made enjoying the decorating part of pregnancy...

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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Babies R Us and Target Latest Reviews

Recent published reviews
No votes

I need to ship a crib ASAP could you help by giving me an approximate ship cost going from zip code 28078 to Cherokee...

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No votes

I am trying to get thru to the target gift card customer service at 800-544-2943, I am still holding going on 2 hours an...

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3.4

Phone number no longer works
How do I redeem my gift card

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No votes

Someone stole my card and I think I know who now, used my debit card on your site under their email and phone number...

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Babies R Us and Target Products and Services

Most reviewed product and services
  • Babies R Us Customer Care (26 reviews)
  • Babies R Us Shipping Service (14 reviews)
  • Babies R Us Gift Card (5 reviews)
  • Target Customer Care (201 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (161 reviews)