PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about B52 Van Lines and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

B52 Van Lines
Uhaul

B52 Van Lines and Uhaul Overview

Total reviews
3
961
Company responses
0
0
Issues resolved
0
11

B52 Van Lines and Uhaul Consumer Ratings

Rank
98 out of 1032 in Transportation and Logistics category
148 out of 1032 in Transportation and Logistics category
Turnaround Time
26 in category
98 in category
Customer service
337 in category
129 in category
Reliability
69 in category
87 in category
Value for money
284 in category
105 in category

B52 Van Lines and Uhaul Rating Details

Turnaround Time
4 (2 reviews)
1.4 (250 reviews)
Reviewer's quote

...My bad---I didn't know at the time, but I should have had someone come in person and do a BINDING estimate. Now I know. I think this company takes advantage of those who don't know this...

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I got a call an hour before my pickup time letting me know that the truck I reserved would not be available at the pickup location I reserved it at. When I asked about the $50 guarantee, I was told that it doesn't a place in the case. However, it was there as clear as day when I made my reservation...

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Customer service
1 (2 reviews)
1.3 (358 reviews)
Reviewer's quote

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room. Unfortunately when the movers came they quoted me literally twice as much, citing I had more items than they'd planned for. I managed to argue the price down a bit but was still high. The...

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...After speaking to countless people I was promised my Ubix would ship 2 days ago, I just spoke to customer service its Wednesday my uboxes are still in Denver. None of the upper management has returned my calls. Complete run around with your company...

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Reliability
1.5 (2 reviews)
1.3 (306 reviews)
Reviewer's quote

No items

Their site information is totally unreliable and the 800# phone agents will take your reservation and CC number and issue a confirmation number which has no reliability in fact. At your requested pick up date there is no guarantee whatsoever that your "reserved" vehicle will be on site. They will,...

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Value for money
1 (2 reviews)
1.5 (251 reviews)
Reviewer's quote

No items

She made no mention that 50 was going to be charged the next day because if she would of told me I would have borrowed the money to avoid that. I then called her and she said I'm sorry I should of seen that I do apologize and I said can that be reversed she said only her boss Sarah could that so I...

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B52 Van Lines and Uhaul Pros and Cons

Pros
No votes
  • Making a reservation on line
  • Disliked unwillingness to resolve issues dropping the ball
  • Truck
Cons
No votes
  • Customer service
  • Service
  • Constant mistakes

B52 Van Lines and Uhaul Most Positive Reviews

Top rated reviews
No votes
5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

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No votes
5

The general manager, Kevin Gray, at this location is absolutely the most arrogant, despicable, nasty individual that I...

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B52 Van Lines and Uhaul Most Critical Reviews

Lowest rated reviews
1.5

My move with B52 Movers left a lot to be desired. The bait & switch is what had me the most upset. Quoted an amount by...

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1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

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2.3

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room....

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1

Do not patronize U-Haul Coon Rapids, MN! They wired a hitch on my vehicle Monday, shorting out my turn signals. Went...

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B52 Van Lines and Uhaul Latest Reviews

Recent published reviews
No votes

Will never use this company again. And I have since found it's happened to others as well. Total bait and switch...

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1

My husband and I have called numerous times. We have spoke to managers etc. My biz is still in Denver. I was told my...

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No votes
2

Because I have unpaid storage due to unemployment they have blacklisted me on an E-elert

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B52 Van Lines and Uhaul Products and Services

Most reviewed product and services
  • B52 Van Lines Moving Service (3 reviews)
  • Uhaul Truck Rental (309 reviews)
  • Uhaul Trailer Rental (80 reviews)
  • Uhaul Customer Care (77 reviews)