PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about B52 Van Lines and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

B52 Van Lines
Uhaul

B52 Van Lines and Uhaul Overview

Total reviews 3 977
Company responses 0 0
Issues resolved 0 11

B52 Van Lines and Uhaul Consumer Ratings

Rank
103 out of 1060 in Transportation and Logistics category
148 out of 1060 in Transportation and Logistics category
Reliability
78 in category
96 in category
Customer service
354 in category
136 in category
Value for money
295 in category
111 in category
Turnaround Time
24 in category
104 in category

B52 Van Lines and Uhaul Rating Details

Reliability
1.5 (2 reviews)
1.3 (314 reviews)
Reviewer's quote

My move with B52 Movers left a lot to be desired. The bait & switch is what had me the most upset. Quoted an amount by phone after assessing all the things I needed moved, then when movers arrived and had things nearly half packed, quoted me literally TWICE the amount first quoted. My bad---I...

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Their site information is totally unreliable and the 800# phone agents will take your reservation and CC number and issue a confirmation number which has no reliability in fact. At your requested pick up date there is no guarantee whatsoever that your "reserved" vehicle will be on site. They will,...

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Customer service
1 (2 reviews)
1.3 (368 reviews)
Reviewer's quote

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room. Unfortunately when the movers came they quoted me literally twice as much, citing I had more items than they'd planned for. I managed to argue the price down a bit but was still high. The...

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When I emailed customer service to ask for some sort of compensation for all the additional cost, I was told they would refund our deposit of $50. 00 what a joke!! Doug Rayburn was the customer service agent that responded with that. He said that was all he could do, and asked me to continue being...

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Value for money
1 (2 reviews)
1.5 (260 reviews)
Reviewer's quote

No items

...Well nevertheless, they didn't take it seriously -but my bank did and thanks to my bank, I got my money back...

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Turnaround Time
4 (2 reviews)
1.4 (258 reviews)
Reviewer's quote

No items

by the time she got here it was 10 at night and the noise involved in placing the container really made my neighbors angry..

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B52 Van Lines and Uhaul Pros and Cons

Pros
No votes
  • Making a reservation on line
  • Disliked unwillingness to resolve issues dropping the ball
  • Truck
Cons
No votes
  • Customer service
  • Service
  • Constant mistakes

B52 Van Lines and Uhaul Most Positive Reviews

Top rated reviews
No votes
5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

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No votes
5

The general manager, Kevin Gray, at this location is absolutely the most arrogant, despicable, nasty individual that I...

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B52 Van Lines and Uhaul Most Critical Reviews

Lowest rated reviews
1.5

My move with B52 Movers left a lot to be desired. The bait & switch is what had me the most upset. Quoted an amount by...

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1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

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2.3

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room....

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1

Do not patronize U-Haul Coon Rapids, MN! They wired a hitch on my vehicle Monday, shorting out my turn signals. Went...

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B52 Van Lines and Uhaul Latest Reviews

Recent published reviews
No votes

Will never use this company again. And I have since found it's happened to others as well. Total bait and switch...

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1

Please call me on my number 705-816-6696.

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No votes
No votes

On my day off. I started getting text messages from U-Haul about a rental. I called them to tell them that I had not...

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B52 Van Lines and Uhaul Products and Services

Most reviewed product and services
  • B52 Van Lines Moving Service (3 reviews)
  • Uhaul Truck Rental (310 reviews)
  • Uhaul Trailer Rental (80 reviews)
  • Uhaul Customer Care (78 reviews)