PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about B52 Van Lines and North American Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

B52 Van Lines
North American Van Lines

B52 Van Lines and North American Van Lines Overview

Total reviews 3 47
Company responses 0 0
Issues resolved 0 0

B52 Van Lines and North American Van Lines Consumer Ratings

Rank
102 out of 1057 in Transportation and Logistics category
202 out of 1057 in Transportation and Logistics category
Customer service
354 in category
165 in category
Turnaround Time
24 in category
121 in category
Value for money
296 in category
254 in category
Reliability
77 in category
81 in category

B52 Van Lines and North American Van Lines Rating Details

Customer service
1 (2 reviews)
1.1 (12 reviews)
Reviewer's quote

My move with B52 Movers left a lot to be desired. The bait & switch is what had me the most upset. Quoted an amount by phone after assessing all the things I needed moved, then when movers arrived and had things nearly half packed, quoted me literally TWICE the amount first quoted. My bad---I...

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...Upon callin NAVLine and explaining , a female by the name of Donna, who was very rude as a customer service rep. told me that she couldn't get a hold of Mr. Eschbacher of the Beltmann Group, and that " no refund would be issued END OF STORY" I personaly got a hold of Mr...

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Turnaround Time
4 (2 reviews)
1.3 (7 reviews)
Reviewer's quote

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room. Unfortunately when the movers came they quoted me literally twice as much, citing I had more items than they'd planned for. I managed to argue the price down a bit but was still high. The...

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...Thus I had to sleep in a recliner the entire time I was there. Margie Lothamer asked if I can see any dirt on the mattress. I find that incredibly insulting...

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Value for money
1 (2 reviews)
1 (7 reviews)
Reviewer's quote

No items

...I think it is outrageous that even though I've sent you proof you want me to put out additional money for an arbitrator. I have posted the pictures to yelp. Sincerely, JoAnn Smith 805 619-7877 My Claim...

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Reliability
1.5 (2 reviews)
1.4 (9 reviews)
Reviewer's quote

No items

Many boxes thrown crushed Jay truck driver terrible did not protect our items furniture lamps other items broken or stolen items missing from inside boxes terrible movers

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B52 Van Lines and North American Van Lines Pros and Cons

Pros
No votes
  • Paid no attention to my claim
  • Incompetent
  • Great sales job on how smoothly my move would go
Cons
No votes
  • Damaged and stolen furniture
  • Treatment after delivery
  • Not trustworthy

B52 Van Lines and North American Van Lines Most Critical Reviews

Lowest rated reviews
1.5

My move with B52 Movers left a lot to be desired. The bait & switch is what had me the most upset. Quoted an amount by...

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1

Many people mention their belongings were past due arriving. NOTE>>>file a late delivery complaint with north...

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2.3

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room....

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1

We contracted North American Van Lines through The American Legion Member Benefits Program. Our shipment was picked up o...

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B52 Van Lines and North American Van Lines Latest Reviews

Recent published reviews
No votes

Will never use this company again. And I have since found it's happened to others as well. Total bait and switch...

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1

I sent this today. It is my third attempt
April 21, 2020
I was told me that you would get back to me regarding the mess th...

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No votes
1

April 21, 2020
I was told me that you would get back to me regarding the mess that was left when I paid $1,000 to have yo...

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B52 Van Lines and North American Van Lines Products and Services

Most reviewed product and services
  • B52 Van Lines Moving Service (3 reviews)
  • North American Van Lines Long Distance Moving Service (6 reviews)
  • North American Van Lines Moving Service (4 reviews)