PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about B52 Van Lines and North American Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

B52 Van Lines
North American Van Lines

B52 Van Lines and North American Van Lines Overview

Total reviews
3
47
Company responses
0
0
Issues resolved
0
0

B52 Van Lines and North American Van Lines Consumer Ratings

Rank
98 out of 1030 in Transportation and Logistics category
191 out of 1030 in Transportation and Logistics category
Turnaround Time
26 in category
117 in category
Customer service
335 in category
155 in category
Reliability
69 in category
75 in category
Website
59 in category
184 in category

B52 Van Lines and North American Van Lines Rating Details

Turnaround Time
4 (2 reviews)
1.3 (7 reviews)
Reviewer's quote

...My bad---I didn't know at the time, but I should have had someone come in person and do a BINDING estimate. Now I know. I think this company takes advantage of those who don't know this...

Read full review

...Thus I had to sleep in a recliner the entire time I was there. Margie Lothamer asked if I can see any dirt on the mattress. I find that incredibly insulting...

Read full review
Customer service
1 (2 reviews)
1.1 (12 reviews)
Reviewer's quote

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room. Unfortunately when the movers came they quoted me literally twice as much, citing I had more items than they'd planned for. I managed to argue the price down a bit but was still high. The...

Read full review

...Upon callin NAVLine and explaining , a female by the name of Donna, who was very rude as a customer service rep. told me that she couldn't get a hold of Mr. Eschbacher of the Beltmann Group, and that " no refund would be issued END OF STORY" I personaly got a hold of Mr...

Read full review
Reliability
1.5 (2 reviews)
1.4 (9 reviews)
Reviewer's quote

No items

April 21, 2020I was told me that you would get back to me regarding the mess that was left when I paid $1,000 to have your men unpack. To date, I have not heard from you.Here are some pictures and other evidence.1. I paid them to unpack and this is what I got (ENTITLED MESS IN LIVING ROOM2. The...

Read full review
Website
3 (1 review)
1.3 (7 reviews)
Reviewer's quote

No items

...I keep Messing and editing their website. It makes me feel good . I am keeping some lame person employed...

Read full review

B52 Van Lines and North American Van Lines Pros and Cons

Pros
No votes
  • Paid no attention to my claim
  • Incompetent
  • Great sales job on how smoothly my move would go
Cons
No votes
  • Damaged and stolen furniture
  • Treatment after delivery
  • Not trustworthy

B52 Van Lines and North American Van Lines Most Critical Reviews

Lowest rated reviews
1.5

My move with B52 Movers left a lot to be desired. The bait & switch is what had me the most upset. Quoted an amount by...

Read full review
1

Many people mention their belongings were past due arriving. NOTE>>>file a late delivery complaint with north...

Read full review
2.3

Company first quoted me a price by phone and I listed ALL the items that would be moved, went room by room....

Read full review
1

We contracted North American Van Lines through The American Legion Member Benefits Program. Our shipment was picked up o...

Read full review

B52 Van Lines and North American Van Lines Latest Reviews

Recent published reviews
No votes

Will never use this company again. And I have since found it's happened to others as well. Total bait and switch...

Read full review
1

I sent this today. It is my third attempt
April 21, 2020
I was told me that you would get back to me regarding the mess th...

Read full review
No votes
1

April 21, 2020
I was told me that you would get back to me regarding the mess that was left when I paid $1,000 to have yo...

Read full review

B52 Van Lines and North American Van Lines Products and Services

Most reviewed product and services
  • B52 Van Lines Moving Service (3 reviews)
  • North American Van Lines Long Distance Moving Service (6 reviews)
  • North American Van Lines Moving Service (4 reviews)